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Author
Nita Bartłomiej (Uniwersytet Ekonomiczny we Wrocławiu)
Title
Kwestionariusz i macierz pomiaru dokonań przedsiębiorstwa
Corporate Performance Measurement Questionnaire and Matrix
Source
Prace Naukowe Uniwersytetu Ekonomicznego we Wrocławiu, 2009, nr 48, s. 592-601, wykr., bibliogr. 6 poz.
Issue title
Zarządzanie finansami firm : teoria i praktyka
Keyword
Zarządzanie dokonaniami, Ocena działalności przedsiębiorstwa, Mierniki oceny efektów pracy, Metodologia oceny efektywności, Zarządzanie wynikami
Performance management, Performance evaluation of enterprises, Work effects indicators, Effectiveness assessment methodology, Performance management
Note
summ.
Abstract
Celem opracowania jest przedstawienie dwóch mało znanych metod ukierunkowanych na wielowymiarowy pomiar i zarządzanie dokonaniami, czyli kwestionariusza pomiaru dokonań J. R. Dixona i in. oraz macierzy pomiaru dokonań D. P. Keegana i in., a także krytyczna ocena tych instrumentów. (fragment tekstu)

The paper presents two basic methods of performance measurement that were followed by the R.S. Kaplan and D.P Norton' balanced scorecard. In the first part of the article, the performance measurement questionnaire proposed by J.R. Dixon et al. was depicted. In the second part of the paper, the performance measurement matrix developed by D.R Keegan was explained. Finally both approaches were critically evaluated with respect to integrated corporate performance measurement objectives.(original abstract)
Accessibility
The Main Library of the Cracow University of Economics
The Library of University of Economics in Katowice
The Main Library of Poznań University of Economics and Business
The Main Library of the Wroclaw University of Economics
Szczecin University Main Library
Bibliography
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  1. Dixon J.R., Nanni A.J., Vollmann T.E., The New Performance Challenge. Measuring Operations for World-Class Competition, Dow Jones-Irwin, Homewood 1990.
  2. Eccles R.G., The performance measurement manifesto, "Harvard Business Review", January-February 1991.
  3. Evans H., Ashworth G., Gooch J., Davies R., Who needs performance management?, "Management Accounting", vol. 74, no. 11, December 1996.
  4. Kaplan R.S., Norton D.R, The balanced scorecard- measures that drive performance, "Harvard Business Review", vol. 70, issue 1, January /February 1992.
  5. Keegan D.P, Eiler R.G., Jones C.R., Are your performance measures obsolete?, "Management Accounting", June 1989, vol. 70, no. 12.
  6. McMann P., Nanni A.J., Is your company really measuring performance?, "Management Accounting", November 1994, vol. 76, no. 5.
Cited by
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ISSN
1899-3192
Language
pol
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