BazEkon - The Main Library of the Cracow University of Economics

BazEkon home page

Main menu

Kwofie Ebenezer Miezah (Koforidua Polytechnic, Ghana, Nigeria), Eric Ashalley (Koforidua Polytechnic, Ghana, Nigeria), Benjamin Kwofie (Aalborg University Copenhagen, Denmark), Albert Intarmah (Takoradi Polytechnic, Ghana)
Performance evaluation of institutional e-learning implementation process: strategy perspectives for effective integration in technical institutions in Africa
Performance evaluation of institutional e-learning implementation process: strategy perspectives for effective integration in technical institutions in Africa
Zeszyty Naukowe Uniwersytetu Szczecińskiego. Ekonomiczne Problemy Usług, 2013, nr 105, s. 663-680, tab.,rys., bibliogr. 20 poz.
Issue title
Europejska przestrzeń komunikacji elektronicznej. T. 2
The e-learning implementation efforts of many higher education institutions (HEI)have often failed to achieve the desired expectations of its funders and users. Although performance evaluations could provide some useful insights into the possible causes and solutions of the abysmal performance of implementation efforts, available models focus on the learner's experience, rather than providing a holistic perspective of the entire implementation process. Using a variant of Participant-oriented evaluation approach, this paper presents and utilizes a novel model of the e-learning life-cycle process to evaluate the performance of institutions in their e-learning implementation efforts. The model which is strongly underpinned by the participant-oriented evaluation approach uses the extent of incorporation of important interventions (factors) at each phase of the implementation process (life-cycle) to evaluate the institutional e-learning implementation performance. The model which comprises three distinct phases: adoption, implementation and institutionalization, highlights factors necessary for strategising elearning implementation efforts and their relative degree of importance using the AHP model. Using data from nine Technical Institutions across Africa, a BEE model has been developed for measuring e-learning implementation levels of HEIs. A four level Excellence Performance Chart (EPC) was developed and used to perform a gap analysis. The results of the gap analysis was then used to determine the scale-level (SL) points of the factors which is then used to determine the overall e-learning implementation level of the institution. The paper concludes with recommendations for continuous improvement in the identified areas.(original abstract)
The Main Library of Poznań University of Economics and Business
Szczecin University Main Library
Full text
  1. Attwell G., (2006): Evaluating e-learning: A Guide to the Evaluation of e-learning, Evaluate Europe Handbook Series, Vol.2.
  2. Biswas P., Ghosh S.K., (2007): A Novel Approach to Define Performance Metrics for Students' and Teachers' Evaluation, "The Electronic Journal of e-learning", Vol. 5, Iss. 2, p. 87-102.
  3. Cech P., Bures V., (2004): E-learning Implementation at University, Proceedings of 3rd European Conference on e-Learning, Paris, France.
  4. Chiu H.Y., Chung S.C., Chen A.P., (2007): Modeling e-Learning System Performance Evaluation with Agent-BasedApproach.
  5. Dali H., (2008): Design and Implementation of e-learning Performance Evaluation System, International Conference on Computer Science and Software Engineering.
  6. Deepwell F., (2007): Embedding Quality in e-Learning Implementation through Evaluation, "Educational Technology & Society", 10 (2), p. 34-43.
  7. Fetaji B., Fetaji M., (2009): e-Learning Indicators: a Multi-Dimensional Model for Planning and Evaluating e-Learning Software Solutions, "Electronic Journal of e-Learning" Vol. 7, Iss. 2.Performance evaluation of institutional e-learning implementation.
  8. Franklin T., Armstrong J., Oliver M., Petch J., (2004): Towards an effective framework for the evaluation of e-learning.
  9. Greco N., Impedovo D., Pirlo G., (2006): Proceedings of the 6th WSEAS International Conference on Distance Learning and Web Engineering, Lisbon, Portugal.
  10. Hogan R.L., (2007): The Historical Development of Programme Evaluation: Ex-ploring the Past and Future, Online "Journal of Workforce Education and Devel-opment", Vol. II, Iss. 4.
  11. Alonso J.A., (2006): Consistency In The Analytic Hierarchy Process: A New Approach, "International Journal of Uncertainty, Fuzziness and Knowledge-Based Systems", Vol. 14, No. 4, (2006), p. 445-459.
  12. Kocur D., Kość P., (2009): e-learning implementation in higher education, "Acta Electrotechnica et Informatica", Vol. 9, No. 1, (2009), p. 20-26.
  13. Lefoe G., Albury R., (2006): Environments for change in a Faculty of Arts: The impact of teaching off campus, "AACE Journal", 14(3), p. 269-285.
  14. Masaaki Shinohara and Keikichi Osawa, (2007): Consistency measure for the whole AHP decision making hierarchy, ISAHP2007 Proceedings of the 9th International Symposium on the Analytic Hierarchy Process for Multi-criteria Decision Making August 2-6, 2007 Vina del Mar, Chile [ Sub- jects/Consistency measure for the whole AHP Hierarchy.pdf
  15. McPherson M., (2006): Organisational issues for e-learning: Critical success factors as identified by HE practitioners, "International Journal of Educational Management", Vol 20, No. 7.
  16. Murali Sambasivan and Ng Yun Fei, (2008): Evaluation of critical success factors of implementation of ISO 14001 using analytic hierarchy process (AHP): a case study from Malaysia, "Journal of Cleaner Production" 16 (2008).
  17. Nichols M., (2007): Institutional Perspectives: The challenges of e-learning diffusion, "British Journal of Educational Technology", Vol. 39, No. 4, p. 598-609.
  18. Sharpe R., Benfield G., Francis R., (2006): Implementing a university e-learning strategy: levers for change within academic schools, "The Association for Learning Technology Journal", 14, 2, p. 135-152.
  19. Singh G., (2010): Examination of Adoption and Diffusion of eLearning: A Com-parative Case Study Using Giddens's Theory of Structuration, "International Journal of Arts and Sciences" 3(14), p. 351-362.
  20. Stiles M., (2003): Embedding e-learning in a higher educational institution,, Retrieved May 20th 2011.
Cited by
Share on Facebook Share on Twitter Share on Google+ Share on Pinterest Share on LinkedIn Wyślij znajomemu