BazEkon - The Main Library of the Cracow University of Economics

BazEkon home page

Main menu

Author
Kim Chung Hee (University of Nottingham, United Kingdom), Scullion Hugh (National University of Ireland)
Title
The effect of Corporate Social Responsibility (CSR) on employee motivation : a cross-national study
Source
The Poznań University of Economics Review, 2013, vol. 13, nr 2, s. 5-30, rys., bibliogr. 93 poz.
Keyword
Motywowanie pracowników, Zarządzanie zasobami ludzkimi, Społeczna odpowiedzialność biznesu
Motivating employees, Human Resources Management (HRM), Corporate Social Responsibility (CSR)
Abstract
This paper examines the importance of employee-centred Corporate Social Responsibility (CSR) considerations in exploring CSR's effect on employee work motivation. It is our contention that beyond CSR's link to external factors (e.g. PR, philanthropy, environment and NGOs) predominantly discussed in theory and practice of contemporary business, we should also consider employee-centred CSR in searching for CSR identity in international business. By employing motivational factors drawing upon McClelland's [ 1961 ] idea of three motives of individuals - the needs for achievement, affiliation and power - this paper highlights CSR's impact on employee motivation. An in-depth qualitative research method approach with the extensive data of the UK and Korea is used to unfold the differences of this phenomenon between different institutional settings. The results suggest that although businesses seldom initiate CSR mainly with the aim of facilitating staff motivation, when businesses evaluate the results, the issue of individual motivation emerges as one of the main benefits for engaging in CSR. More importantly, our empirical analysis reveals the importance of complex cultural, institutional and political factors which influences the link between CSR and motivation across nations. (original abstract)
Accessibility
The Main Library of the Cracow University of Economics
The Library of Warsaw School of Economics
The Library of University of Economics in Katowice
The Main Library of Poznań University of Economics and Business
The Main Library of the Wroclaw University of Economics
Full text
Show
Bibliography
Show
  1. Anderson, T.L., Leal, D.R., 1997, Enviro-Capitalists, Doing Good While Doing Well, Lanham, MD, Rowman and Littlefield Publishers.
  2. Bae, J., Lawler, J.J., 2000, Organizational and HRM Strategies in Korea: Impact on Firm Performance in an Emerging Economy, Academy of Management Journal, vol. 43, no. 3, pp. 502-517.
  3. Bae, J., Rowley, C., 2001, The Impact of Globalization on HRM: The Case of South Korea, Journal of World Business, vol. 36, no. 4, pp. 402-429.
  4. Bakan, J., 2004, The Corporation: The Pathological Pursuit of Profit and Power, London, Constable.
  5. Bankwala, Y. J., 2011, Organizaional Transformation Through Human Values, in: Zsolnai, L. (ed.), Spirituality and Ethics in Management, Heidelberg, Springe, London.
  6. Basil, D.Z., Weber, D., 2006, Values Motivation and Concern for Appearances: The Effect of Personality Traits on Responses to Corporate Social Responsibility, International Journal of Nonprofit and Voluntary Sector Marketing, vol. 11, no. 1, pp. 61-72.
  7. Bauman, D.C., 2011, Evaluating Ethical Approaches to Crisis Leadership: Insights from Unintentional Harm Research, Journal of Business Ethics, vol. 98, no. 2, pp. 281-295.
  8. Boddy, C.R., Ladyshewsky R.K., Gavin, P., 2010, The Influence of Corporate Psychopaths on Corporate Social Responsibility and Organizational Commitment to Employees, Journal of Business Ethics, vol. 97, no. 1, pp. 1-19.
  9. Boxall, P., Purcell, J., 2003, Strategy and Human Resource Management, New York, Palgrave Macmillan.
  10. Brammer, S., Millington, ?., 2004, The Development of Corporate Charitable Contributions in the UK: A Stakeholder Analysis, The Journal of Management Studies, vol. 41, no. 8, pp. 1411-1434.
  11. Branco, M.C., Rodrigues, L.L., 2006, Corporate Social Responsibility and Resource-Based Perspectives, Journal of Business Ethics, vol. 69, no. 2, pp. 111-132.
  12. Bruyere, B., Rappe, S., 2007, Identifying the Motivations of Environmental Volunteers, Journal of Environmental Planning and Management, vol. 50, no. 4, pp. 503-516.
  13. Carrol], A.N., Bucholtz, A.K, 2003, Business and Society: Ethics and Stakeholder Management, Mason, Thomson Learning.
  14. Castello, I., Lozano, J.M., 2011, Searching for New Forms of Legitimacy Through Corporate Responsibility Rhetoric, Journal of Business Ethics, vol. 100, no. 1, pp. 11-29.
  15. Chandler, A.D., 1977, The Visible Hand: The Managerial Revolution in American Business, Cambridge, MA: Harvard Belknap.
  16. Cohen, E., 2010, CSRfor HR: A Necessary partnership for Advancing Responsible Business Practices, Sheffield, UK, Greenleaf Publishing Limited.
  17. Collier, J., Esteban, R., 2007, Corporate Social Responsibility and Employee Commitment, Business Ethics. Oxford, vol. 16, no. 1, pp. 19-33.
  18. Crane, ?., Matten, D., Moon, J., 2008, Corporations and Citizenship, Cambridge University Press, Cambridge.
  19. Davis-Blake, ?., Pfeffer, J., 1989, Just a Mirage: The Search for Dispositional Effects in Organizational Research, Academy of Management Review, vol. 14, no. 3, pp. 385-400.
  20. De Charms, R., 1968, Personal Causion: The Internai Affective Determinants of Behavior, New York and London, Academic Press.
  21. De Cieri, H., Holmes, B., Abbott, J., Pettit, T., 2005, Achievements and Challenges for Work/ Life Balance Strategies in Australian Organizations, The International Journal of Human Resource Management, vol. 16, no. 1, pp. 90-103.
  22. Deci, E.L., 1975, Intrinsic Motivation, New York and London, Plenum Press.
  23. Dunning, J.H., 2003, Making Globalization Good: The Moral Challenges of Global Capitalism, Oxford, Oxford University Press.
  24. Fontana, ?., Frey, J.H., 2004. The Interview: From Neutral Stance to Political Involvement, in: Denzin, N.K., Lincoln, Y.S. (eds.), The Sage Handbook of Qualitative Research, California, Sage Publications, pp. 695-727.
  25. Francis, R., Armstrong, ?., 2003, Ethics as a Risk Management Strategy: The Australian Experience, Journal of Business Ethics, vol. 45, no. 4, pp. 375-385.
  26. Freeman, R.E., 1984, Strategic Management: A Stakeholder Approach, Boston, Pitman Publishing.
  27. Freeman, R.E., 1999, Response: Divergent Stakeholder Theory, Academy of Management Review, vol. 24, no. 2, pp. 233-236.
  28. Frey, ?., 1997, Not Just for the Money: An Economic Theory of Personal Motivation, Cheltenham, Edward Elgar.
  29. Friedman, M., 1970, The Social Responsibility of Business is to Inaease its Profits, The New York Times Magazine, 13 September.
  30. Gagne, M., Deci, E.L., 2005, Self-Determination Theory and Work Motivation, Journal of Organizational Behavior, vol. 26, pp. 331-362.
  31. Gibbs, G.R., 2002, Qualitative Data Analysis: Exploration with NVivo, Buckingham, Philadelphia, Open University Press.
  32. Gnyawali, D.R., 1996, Corporate Social Performance: international perspective, in: Prasas, S.B., B.K., Boyd (eds.), Advances International Comparative Management, Greenwich, CT, JAI Press.
  33. Gunkel, M., 2006, Country-Compatible Incentive Design - A Comparison of Employees' Performance Reward Preferences in Germany and the USA, Wiesbaden, Deutscher Universitäts-Verlag.
  34. Hall, P. ?., Soskice, D., 2001, Varieties of Capitalism, Oxford, Oxford University Press.
  35. Harrington, S., 2007, Money Can't Buy You Engagement, Human Resources, August, p. 56.
  36. Heater, D.B., 1990, Citizenship: The Civic Ideal in World History, Politics, and Education, London, New York, Longman.
  37. Hemmert, M., 2009, Management in Korea, in: Hasegawa, H., Noronha, C. (eds.), Asian Business and Management: Theory, Practice and Perspectives, Hampshire, Palgrave Macmillan.
  38. Herzberg, F.I., 1987, One More Time: How do You Motivate Employees?, Harvard Business Review, vol. 65, no. 5, pp. 109-120.
  39. Hodgkinson, G.P., Starkey, K., 2011, Not Simply Returning to the Same Answer Over and Over Again: Reframing Relevance, British Journal of Management, vol. 22, no. 3, pp. 355-369.
  40. Hofstede, G., 1982, Cultural Consequences: International Differences in Work-Relates Values, Beverly Hills, CA, Sage.
  41. Hofstede, G., 1983, The Cultural Relativity of Organizational Practices and Theories, Journal of International Business Studies, vol. 14, no. 2, pp. 75-89.
  42. Hunter, J.E., Schmidt, EL., Rauschenberger, J.M., Jayne, M.E.A., 2000. Intelligence, Motivation and Job performance, in: Cooper, C.L., Locke, E.A. (eds.), Industrial and Organizational Psychology: Linking Theory with Practice, Oxford, Maiden, Mass, Blackwell Business.
  43. Ingram, P., Simons, T., 1995, Institutional and Resource Dependence Determinants of Responsiveness to Work Family Issues, Academy of Management Journal, vol. 38, no. 5, pp. 1466-1482.
  44. Jeurissen, R., 2004, Institutional Conditions of Corporate Citizenship, Journal of Business Ethics, vol. 53, no. 1-2, pp. 87-96.
  45. Katz, D., Kahn, R.L., 1978, The Social Psychology of Organizations, 2nd ed., New York, Wiley.
  46. Katzell, R.A., Thompson, D.E., 1990, Work Motivation: Theory and Practice, American Psychologist, vol. 45, no. 2, pp. 144-153.
  47. Kim, C.H., Scullion, H., 2011, Exploring the Links between CSR and Global Talent Management: A Comparative Study of the UK and Korea, European Journal of International Management, vol. 5, no. 5, pp. 501-523.
  48. Kostova, T., 1997, Country Institutional Profiles: Concept and Measurement, Paper presented at the Academy of Management Conference.
  49. KPMG, 2005, KPMG International Survey of Corporate Responsibility Reporting: KPMG Global Sustainability Service.
  50. Kumar, R., Worm, V., 2004, Institutional Dynamics and the Negotiation Process: Comparing India and China, International Journal of Conflict Management, vol. 15, no. 3, pp. 304-335.
  51. Leonard, N.H., Beauvais, L.L., Scholl, R.W., 1999, Work Motivation: The Incorporation of Self-Concept-Based Processes, Human Relations, vol. 52, no. 8, pp. 969-998.
  52. Lockett, ?., Moon, J., Visser, W., 2006, Corporate Social Responsibility in Management Research: Focus, Nature, Salience and Sources of Influence, Journal of Management Studies, vol. 43, no. 1, pp. 115-136.
  53. Maignan, I., Ralston, D.A., 2002, Corporate Social Responsibility in Europe and the US: Insights from Businesses' Self-Presentations, Journal of International Business Studies, vol. 33, no. 3, pp. 497-514.
  54. Maslow, A. H., 1954, Motivation and Personality, New York: Harper R Row Publishers.
  55. Matten, D., Crane, ?., Chappie, W., 2003, Behind the Mask: Revealing the True Face of Corporate Citizenship, Journal of Business Ethics, vol. 45, no. 102, pp. 109-120.
  56. Matten, D., Moon, J., 2008, "Implicit" and "Explicit" CSR: A Conceptual Framework for a Comparative Understanding of Corporate Social Responsibility, the Academy of Management Review, vol. 33, no. 2, pp. 404-424.
  57. May, T., 2001, Social Research: Issues, methods and process, Buckingham, Open University Press.
  58. McClelland, D.C., 1961, The achieving society, Princeton, NJ, Van Nostrand.
  59. McClelland, D.C., 1987, Human Motivation, New York, Cambridge University Press.
  60. Meyer, K.E., 2004, Perspectives on Multinational Enterprises in Emerging Economies, Journal of International Business Studies, vol. 35, no. 4, pp. 259-276.
  61. MacKenzie, M., Moore, G., 1993, The Volunteer Development Toolbox, Downers Grove, IL, Heritage Arts Publishing.
  62. McWilliams, ?., Siegel, D., Wright, P.M., 2006, Corporate Social Responsibility: Strategie Implications, Journal of Management Studies, vol. 43, no. 1, pp. 1-18.
  63. Mitchell, T.R., James, L.R., 1989, Conclusions and Future Directions, Academy of Management Review, vol. 14, no. 3, pp. 401-407.
  64. Miller, W., 1997, Volunteerism: A New Strategic Tool; Companies See Bottom-Line Results in Programs Encouraging Employees to Volunteer for Community Service, Industry Week, vol. 246, no. 16, pp. 13-16.
  65. Moon, J., 2002, Corporate Social Responsibility: An Overview, in: Moon, J. (ed.), International Directory of Corporate Philanthropy, London, Europa.J.
  66. Morita, N., 2004, Negotiating Participation and Identity in Second Language Academic Communities, TESOL Quarterly, vol. 38, no. 4, pp. 573-603.
  67. Ohreen, D.E., Petry, R.A., 2011, Imperfect Duties and Corporate Philanthropy: A Kantian Approach, Journal of Business Ethics, vol. 106, no. 3, pp. 367-381.
  68. Palazzo, G., Scherer, ?., 2006, Corporative Legitimacy as Deliberation: A Communicative Framework, Journal of Business Ethics, vol. 66, no. 1, pp. 71-88.
  69. Patton, M.Q., 1990, Qualitative Evaluation and Research Methods, Newbury Park, Sage, London.
  70. Peloza, J., Hassay, D.N., 2006, Intra-organizational Volunteerism: Good Soldiers, Good Deeds and Good Politics, Journal of Business Ethics, vol. 64, pp. 357-379.
  71. Peterson, M.E, Ruiz-Quintanilla, S.A., 2003, Cultural Socialization as a Source of Intrinsic Work Motivation, Group & Organization Management. Thousand Oaks, vol. 28, no. 2, pp. 188-216.
  72. Pinnington, ?., Macklin, R., Campbell, T., 2007, Human Resource Management: Ethics and Employment, Oxford, Oxford University Press.
  73. Porter, L.W., Lawler, E.E., 1968, Behavior in Organizations, Singapore, McGraw-Hill International Book Company.
  74. Porter, M., Kramer, M.R., 2002, The Competitive Advantage of Corporate Philanthropy, Harvard Business Review, vol. 80, no. 12, pp. 57-68.
  75. Porter, M., Kramer, M.R., 2006, Strategy & Society: The Link Between Competitive Advantage and Corporate Social Responsibility, Harvard Business Review, vol. 84, no. 12, pp. 78-92.
  76. Redington, I., 2005, Making CSR Happen: The Contribution of People Management, London, The Chartered Institute of Personnel and Development (CIPD).
  77. Reich, R., 2007, Supercapitalism: The Battle for Democracy in an Age of Big Business, New York, Alfred A. Knopf.
  78. Schuler, R.S., Budhwar, P.S., Florkowski, G.W., 2002, International Human Resource Management: Review and Critique, International Journal of Management Review, vol. 4, no. 1, pp. 41-70.
  79. Scott, W.R., 1995. Institutions and Organizations, Thousand Oaks, London, New Delh, Sage Publications Services.
  80. Scullion, H., Starkey, K., 2000, The Changing Role of the Corporate Human Resource Function in the International Firm, International Journal of Human Resource Management, vol. 11, no. 6, pp. 1061-1081.
  81. Scullion, H., Collings, D., 2010, Global Talent Management, Routledge, London.
  82. Skinner, B.E, 1969, Contingencies of Reinforcement: A Theoretical Analysis, New York, Appleton-Century-Crofts.
  83. Stroh, L., Caligiuri, P.M., 1998, Strategie Human Resources: A New Source for Competitive Advantage in the Global Arena, International Journal of Human Resource Management, vol. 9, pp. 1-17.
  84. Taylor, F.W., 1972, Scientific Management, New York, Harper.
  85. The City of Edinburgh Council, the OneCity Trust, 2005, The Edinburgh Perspective: Business/ Society/Responsibility, Final Report, September.
  86. Vroom, V.H., 1964, Work and Motivation, New York, London, Sydney, John Wiley & Sons.
  87. Werther, W.B., Chandler, D., 2005, Strategic Corporate Social Responsibility as Global Brand Insurance, Business Horizons, vol. 48, no. 4, pp. 317-324.
  88. Wood, S.J., Menezes, L.M. de, 2010, Family-Friendly Management, Organizational Performance and Social Legitimacy, International Journal of Human Resource Management, vol. 21, no. 10, pp. 1575-1597.
  89. Yin, R.K., 2003a, Case Study Research: Design and Methods, London, SAGE Publications.
  90. Yin, R.K., 2003b, Applications of Case Study Research, London, SAGE Publications.
  91. Zappala, G., 2004, Corporate Citizenship and Human Resource Management: A New Tool or a Missed Opportunity?, Asia Pacific Journal of Human Resources, vol. 42, no. 2, pp. 185-201.
  92. Zsolnai, L., 2011, Spirituality and Ethics in Management, Second Edition, Heidelberg, London, Springer.
  93. Zucker, L.G., 1983, Organizations as Institutions, in: Bacharach, S. (ed.), Research in the Sociology of Organization, Greenwich, CT, JAI Press.
Cited by
Show
ISSN
1643-5877
Language
eng
Share on Facebook Share on Twitter Share on Google+ Share on Pinterest Share on LinkedIn Wyślij znajomemu