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Liber Janusz (Uniwersytet Ekonomiczny w Krakowie)
Ograniczanie możliwości generowania strat przez nieuczciwych klientów jako element poprawy wyników finansowych sieci handlowych
The Shrinkage in the Fast-Moving Consumer Goods Sector Caused by Shoplifters as a Tool of Financial Results Improvement
Współczesna Ekonomia, 2008, vol. 2, nr 2, s. 125-141, wykr., tab., bibliogr. 20 poz.
Contemporary Economics
Wynik finansowy, Straty gospodarcze, Zabezpieczenie majątkowe, Centra handlowe
Financial performance, Economic losses, Security on property, Shopping centres
streszcz., summ.
Artykuł ukazuje sposoby i metodykę ograniczania strat w sieciach handlowych, spowodowanych kradzieżami dokonywanymi przez nieuczciwych klientów. Celem niniejszego artykułu jest przybliżenie problematyki zachowań osób generujących straty na szkodę branży FMCG oraz wykorzystanie tej wiedzy w działalności operacyjnej sieci handlowych. Ideą całości opracowania jest wykazanie, iż zrozumienie zachowań złodziei sklepowych, wiedza o cechach produktów generujących straty, ich odpowiednie usytuowanie w placówce handlowej, stanowią skuteczne narzędzie poprawy wyników działalności (ograniczenia strat) w analizowanym sektorze.(abstrakt oryginalny)

The aim of this article is to characterize the problem of the shrinkage in the fast-moving consumer goods sector caused by shoplifters. The purpose of this study is to determine if offenders factor characteristics of retail layout into their decision. This information will allow retailers to focus on things that influence shoplifter perceptions and behavior in order to optimize their retail operational strategy. This article shows the way of fighting against stock losses without money engagement. (original abstract)
The Main Library of Poznań University of Economics and Business
Full text
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