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Striker Małgorzata (University of Lodz, Poland)
Cultural Determinants of Absenteeism and Presenteeism in a Multinational Environment
Kulturowe uwarunkowania absencji i prezenteizmu w środowisku wielonarodowym
Zarządzanie Zasobami Ludzkimi, 2014, nr 6, s. 103-115, bibliogr. 40 poz.
Human Resource Management
Absencja w pracy, Zarządzanie międzynarodowe, Uwarunkowania społeczno-kulturowe, Zróżnicowanie kulturowe
Absence from work, International management, Social and cultural condition, Cultural diversity
summ., streszcz.
Celem niniejszego artykułu jest przedstawienie czynników kulturowych, które różnicują poziom absencji i prezenteizmu w środowisku wielonarodowym. W artykule starano się znaleźć odpowiedź na dwa pytania: jak kultura wpływa na poziom absencji i prezenteizmu w pracy oraz jak zarządzać absencją w środowisku wielokulturowym. Szukając odpowiedzi na te pytania, dokonano przeglądu literatury na temat absencji w środowisku wielokulturowym i w przedsiębiorstwach międzynarodowych oraz czynników tworzących kulturę nieobecności. Wyniki badań pokazały, że w zależności od kraju, naukowcy zwracają uwagę na inne problemy związane z absencją w pracy, również często nie udaje się potwierdzić wyników uzyskanych w badaniach prowadzonych w innych krajach. Na zróżnicowanie poziomu absencji wpływ mają nawyki pracownicze ukształtowane wartościami kulturowymi charakterystycznymi dla danego kraju. Stąd też można powiedzieć, że absencja jest zjawiskiem społecznym zdeterminowanym kulturowo. W międzynarodowym środowisku pracy badanie czynników kulturowych absencji i prezenteizmu ma więc duże znaczenie. Wyniki takich badań powinny stanowić przesłanki podejmowanych przez pracodawców działań związanych z optymalizacją rozmiarów absencji i prezenteizmu, uwzględniających zróżnicowanie kulturowe pracowników. (abstrakt oryginalny)

The aim of this article is to present the primary cultural factors that differentiate the level of absenteeism and presenteeism in a multicultural society. The indicated factors are related to both the inner motivation of the employee and the work environment itself. The article also attempts to answer two questions that are important from the perspective of managing human resources: How does culture influence the level of absenteeism and presenteeism at work and how can absenteeism in a multicultural environment be managed? In order to achieve this aim, a review of literature covering absenteeism in a multicultural society was performed. The results of research related to the factors creating a culture of absenteeism were analyzed and an attempt has been made to determine how differences in aspects of national cultures influence it. (original abstract)
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