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Author
Bohdanowicz-Godfrey Paulina (University of Leeds, United Kingdom), Zientara Piotr (University of Gdansk, Poland)
Title
Environmental Performance Assessment Systems in the Hotel Industry
Systemy oceny wyników działań środowiskowych w hotelarstwie
Source
International Business and Global Economy, 2014, nr 33, s. 743-755, bibliogr. 32 poz.
Biznes Międzynarodowy w Gospodarce Globalnej
Issue title
European Union - 10 Years after Enlargement
Keyword
Hotelarstwo, Ekologiczne aspekty działalności przedsiębiorstwa, Polityka ekologiczna przedsiębiorstwa
Hotel industry, Ecological aspects of the company's activities, Enterprises ecological politics
Note
summ., streszcz.
Abstract
W niniejszym artykule, odwołującym się do teorii zarządzania środowiskowego, omawia się problematykę monitorowania i raportowania wyników działalności ekologicznej w branży hotelarskiej. Zasadniczym celem artykułu jest zatem przeanalizowanie funkcjonowania i właściwości systemów, które służą do oceny wyników działalności ekologicznej i są obecnie używane przez międzynarodowe sieci hoteli. Studium, wykorzystując analizę zawartości stron internetowych i oficjalnych dokumentów, przywołuje konkretne przykłady zastosowań takich systemów w hotelarstwie (Scandic, Marriott International, InterContinental Hotel Group, Hilton Worldwide). Co istotne, nacisk położony jest na praktyczne aspekty monitorowania i raportowania wyników działań ekologicznych. Dlatego też artykuł zawiera praktyczne wskazówki (przydatne zwłaszcza dla hotelarzy i managerów zajmujących się kwestiami środowiskowymi) określające, w jaki sposób wprowadzać i stosować systemy oceny wyników działań ekologicznych. (abstrakt oryginalny)

The present paper, which is conceptually embedded in environmental management theory, focuses on the question of monitoring and reporting environmental performance in the hotel industry. Its principal aim is to analyse the functioning, characteristics, and advantages of the performance assessment systems that are currently used in facilities belonging to international hotel chains. Specifically, the study, drawing on the content analysis technique, substantiates its claims by referring to concrete examples from the hotel industry (Scandic, Marriott International, Inter- Continental Hotel Group, Hilton Worldwide). Crucially, emphasis is placed on the practical problems related to the operation of such tools. The paper concludes by providing a number of recommendations on how to implement and run environmental performance assessment systems in hotels. In this way, it expands a fast-growing research on the practical dimension of hotel operation, thereby being of special interest to hoteliers and hotel managers. (original abstract)
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Bibliography
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ISSN
2300-6102
Language
eng
URI / DOI
http://dx.doi.org/10.4467/23539496IB.13.055.2440
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