BazEkon - The Main Library of the Cracow University of Economics

BazEkon home page

Main menu

Author
Simpson Dorota (Uniwersytet Gdański)
Title
Znaczenie inteligencji kulturowej w kierowaniu zespołami międzynarodowymi
The Importance of Cultural Intelligence in Managing International Teams
Source
International Business and Global Economy, 2015, nr 34, s. 136-151, bibliogr. 47 poz.
Biznes Międzynarodowy w Gospodarce Globalnej
Keyword
Inteligencja kulturowa, Grupy projektowe, Inteligencja, Praca zespołowa, Korporacje międzynarodowe, Różnice kulturowe, Zarządzanie zespołem ludzkim
Cultural intelligence, Project teams, Intelligence, Team work, International corporation, Cultural differences, Team management
Note
summ., streszcz.
Abstract
We współczesnym świecie, powiązanym gospodarczo i komunikacyjnie, ludzie coraz częściej funkcjonują w środowiskach kulturowych innych niż własne. Ekspansja korporacji transnarodowych, powstawanie międzynarodowych joint venture, fuzji, aliansów oraz międzynarodowych zespołów projektowych sprawia, że procesy te absorbują coraz większą liczbę profesjonalistów - ekspatriantów i inpatriantów - którzy przemieszczają się i pracują w różnych krajach. Alternatywnym rozwiązaniem w stosunku do wyjazdu do innego kraju bywa czasami zarządzanie wirtualne. Praktyka dowodzi, że przed kadrą zarządzającą w skali globalnej stoją znacznie poważniejsze wyzwania niż przed menedżerami działającymi na rynku własnego kraju. Globalizacja, wiążąca się m.in. z rosnącą mobilnością międzynarodową dobrze wykształconych i utalentowanych ludzi, doprowadziła do powstania wspólnego rynku pracy, zasilanego przez profesjonalistów wywodzących się z różnych krajów i kultur. Sprawia to, że problemy wynikające z różnic kulturowych nabierają szczególnego znaczenia, a inteligencję kulturową, obok ogólnej i emocjonalnej, ceni się u ekspatriantów na równi z innymi cechami. Celem artykułu jest pokazanie istoty inteligencji kulturowej i przeanalizowanie jej komponentów w kontekście roli, jaką odgrywa ona w zarządzaniu zróżnicowanymi kulturowo zespołami. Osiągnięcie tak sformułowanego celu wymaga przeprowadzenia krytycznej analizy źródeł literaturowych. Do prezentacji uzyskanych wyników posłużono się metodą monograficzną.(abstrakt oryginalny)

In the contemporary world, economically and communicatively interconnected, more and more people live and work in different cultural environment. Expansion of transnational corporations, development of international joint ventures, strategic alliances, mergers and acquisitions, and international project teams cause growing demand for professionals - expatriates and inpatriates - travelling and working worldwide. Sometimes virtual solutions are employed in managing international teams. Business practice shows that international managers have to face much more difficult challenges than domestic ones. Globalization, with the growing mobility of highly educated, talented people, resulted in the development of global labour market, powered by professionals coming from diverse countries and cultures. As a result, the intercultural problems and conflicts become more and more burning, which creates the need for cultural intelligence - an important attribute of expatriates, together with general intelligence, emotional intelligence, and other managerial competencies which was the reason for researching cultural intelligence in international business. The aim of this paper is to identify the essence, the origin, the dimensions and the sub-dimensions of cultural intelligence, and to indicate its importance in different types of international teams. Studies and analysis of relevant sources were conducted to complete the task. To present the results of the findings the monographic method was utilized.(original abstract)
Full text
Show
Bibliography
Show
  1. Adler N.J., 1991, International Dimension of Organizational Behavior, The Wadsworth International Dimensions of Business Series, Belmont, California.
  2. Ang S., Van Dyne L., 2008 [2015], Conceptualization of cultural intelligence. Definition, distinctiveness, and nomological network, [w:] Handbook on Cultural Intelligence. Theory, Measurement and Application, eds. S. Ang, L. Van Dyne, first published by M.E. Sharpe, New York - London.
  3. Ang S., Van Dyne L., Koh C., Ng K.Y., Templar K.J., Tay C., Chandrasekar A.N., 2007, Cultural Intelligence. Its measurement and effects on cultural judgment and decision making, cultural adaptation and task performance, Management and Organization Review, vol. 3, no. 33.
  4. Ang S., Van Dyne L., Koh C., 2006, Personality correlates of the four-factor model of cultural intelligence, Group and Organization Management, vol. 31.
  5. Brislin R.,WorthleyR.,MacNab B., 2006, Cultural Intelligence.Understanding behaviors that serve people's goals, Group and Organization Management, vol. 31.
  6. Chen A.S.Y., Lin Y.C., 2013, The Relationship Among Cultural Intelligence, Loneliness, Supervisor Support, and Work Adjustment, Academy of Management, January.
  7. Collings D.G., Scullion H., Morley M.J., 2007, Changing patterns of global staffing in the multinational enterprise. Challenges to the conventional expatriate assignment and emerging alternatives, Journal of World Business, vol. 42, no. 2.
  8. Deloitte, 2015, Global Human Capital Trends 2015, Leading in the new world of work, Deloitte University Press, deloitte_2015GlobalHumanCapitalTrends.pdf [dostęp: 15.05.2015].
  9. Earley P.C., 2002, Redefining Interactions across Cultures and Organizations. Moving Forward with Cultural Intelligence, Research in Organizational Behavior, vol. 24.
  10. Earley P.C., Gibson C., 2002, Multinational Teams. A New Perspective, Mahwah, NJ: Lawrence Erlbaum and Associates.
  11. Earley P.C., Ang S., 2003, Cultural intelligence. Individual interactions across cultures, Stanford University Press, Palo Alto, CA.
  12. Earley P.C., Mosakowski E., 2004, Cultural Intelligence, Harvard Business Review, October.
  13. Earley P.C., Peterson R.S., 2004, The Elusive Cultural Chameleon. Cultural Intelligence as a New Approach to Intercultural Training for the Global Manager, Academy of Management, March.
  14. Earley P.C., Ang S., Tan J.S., 2006, CQ. Developing cultural Intelligence at work, Stanford University Press, Stanford.
  15. Fellows K.L., Goedde S.D., Swichtenberg E.J., 2014, What's your CQ? A thought leadership exploration of cultural intelligence in contemporary institutions of higher learning, Romanian Journal of Communication and Public Relations, no. 2.
  16. Finaccord, 2014, Global Expatriates. Size, Segmentation and Forecast for the Worldwide Market, www.finaccord.com [dostęp: 15.03.2015].
  17. Gottfredson L.S., 1997, Why g matters, the complexity of everyday, Intelligence, vol. 24, issue 1.
  18. Grycuk A., 2014, Centra nowoczesnych usług biznesowych w Polsce, Infos, nr 3.
  19. Huff K.C., Song P., Gresh E.B., 2014, Cultural intelligence, personality, and cross-cultural adjustment. A study of expatriates in Japan, International Journal of Intercultural Relations, vol. 38.
  20. Koveshnikov A., Wechtler H., Dejoux C., 2014, Cross-cultural adjustment of expatriates. The role of emotional intelligence and gender, Journal of World Business, vol. 49.
  21. Lim C.H., Chavan M., Chan C., 2014, "Culture" - The elephant in the roomin structured behavioral selection interview, International Journal of Intercultural Relations, vol. 42.
  22. Lin Y.C., Chen A.S.Y., Song Y.C., 2012, Does your intelligence help to survive in a foreign jungle? The effects of cultural intelligence and emotional intelligence on cross-cultural adjustment, International Journal of Intercultural Relations, vol. 36.
  23. Livermore D., 2011, The Cultural Intelligence Difference, American Management Association, New York.
  24. Lou E., Lalonde R.N., 2015, Signs of Transcendence? A changing landscape of multiraciality in the 21st century, International Journal of Intercultural Relations, vol. 45.
  25. Lovvorn A.S., Chen J.S., 2011, Developing a Global Mindset. The Relationship Between an International Assignment and Cultural Intelligence, International Journal of Business and Social Sciences, vol. 2, no. 9 (special issue).
  26. Mayer J.D., Salovey P., 1993, The Intelligence of Emotional Intelligence, Intelligence, vol. 17, issue 4.
  27. McKenna S., Ducharme M.J., Budworth M.H., 2009, What Happens on Tour, Stays on Tour. Failure and Teams on Short term International Assignment, Research and Practice in Human Resource Management, vol. 17, no. 1.
  28. McShane S.L., Von Glinov M.A., 2014, Organizational Behavior, MacGraw-Hill Education, New York.
  29. Ng K.Y., Earley P.C., 2006, Culture + Intelligence. Old Constructs, New Frontiers, Group and Organization Management, vol. 31.
  30. Ng K.Y., Van Dyne L., Ang S., 2009, From experience to experimental learning. Cultural intelligence as a learning capability for global leader development, Academy of Management Learning and Education, no. 8.
  31. Nisbett R.E., 2003, Geography of Thought. How Asians and Westerns think differently... and Why, Free Press, New York.
  32. Perlmutter H., 1969, The tortuous evolution of the multinational corporation, Columbia Journal of World Business, January - February.
  33. Rosenblatt V., Worthley R., MacNab B., 2013, From contact to development in experiential cultural intelligence education. The mediating influence of expectancy disconfirmation, Academy of Management and Learning Education, September.
  34. Sahin F., Gurbuz S., Koeksal O., 2014, Cultural Intelligence (CQ) in action. The effects of personality and international assignment on the development of CQ, International Journal of Intercultural Relations, vol. 39.
  35. Schroeder J., 2010,Międzynarodowe zarządzanie zasobami ludzkimi, Wydawnictwo UE, Poznań.
  36. Simpson D., 2012, Wpływ uwarunkowań kulturowych na zarządzanie projektami międzynarodowymi, [w:] Globalizacja i regionalizacja w gospodarce światowej, red. B. Skulska, M. Dormiter, W. Michalczyk, Wydawnictwo Uniwersytetu Ekonomicznego, Wrocław.
  37. Simpson D., 2014, Ekspatrianci wobec szoku kulturowego i odwróconego szoku kulturowego, International Business and Global Economy, no. 33.
  38. Sternberg R., 1985, Beyond IQ. A triarchic theory of Human intelligence, Cambridge University Press, New York.
  39. Sternberg R.,DettermanD.K., 1986,What is Intelligence? Contemporary Viewpoints on its Nature and Definition, Ablex Publishing Corporation.
  40. Sternberg R.J., Nokes C., Geissler P.W., Prince R., Okatcha F., Bundy D.A., Grigorenko E.L., 2001, The relationship between academic and practical intelligence. A case study in Kenya, Intelligence, vol. 29, no. 5.
  41. Thomas D.C., Stahl G.K., Ravlin E.C., Ekelund B.,Cerdin J.L., Elron E., Poelmans S., Brislin R., Pekerti A.A., Aycan Z., Maznewski M.L., Au K., Lazarova M., 2008, Cultural Intelligence. Domain and Assessment, International Journal of Cross Cultural Management, vol. 8, no. 2.
  42. Thomas D.C., Inkson K., 2004,Cultural Intelligence, Berret-Koehler Publishers, San Francisco.
  43. Thorndike E.L., 1920, Reliability and Significance of Tests of Intelligence, The Journal of Education Psychology, vol. 11.
  44. Thorndike E.L., Stein S., 1937, An evaluation of the attempts to measure social intelligence, Psychological Bulletin, vol. 34.
  45. Triandis H.C., 2006, Cultural Intelligence in Organizations, Group and Organization Management, vol. 31.
  46. Van Dyne L., Ang S., Ng K.Y., Rockstuhl T., Tan M.L., Koh C., 2012, Sub-Dimensions of the Four factor Model of Cultural Intelligence. Expanding the Conceptualization and Measurement of Cultural Intelligence, Social and Personality Psychology Compass, vol. 6, no. 4.
  47. Van Dyne L., Ang S., Koh C.K.S., 2009, Cultural intelligence. Measurement and scale development, [w:] Contemporary leadership and intercultural competence. Exploring the cross-cultural dynamics within organizations, SAGE, Thousand Oaks.
Cited by
Show
ISSN
2300-6102
Language
pol
Share on Facebook Share on Twitter Share on Google+ Share on Pinterest Share on LinkedIn Wyślij znajomemu