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Petryk Ilona (Społeczna Akademia Nauk)
Principles of Business Process Management in Enterprises Using Outsourcing
Przedsiębiorczość i Zarządzanie, 2016, t. 17, z. 10, cz. 2, s. 53-68, rys., bibliogr. 11 poz.
Entrepreneurship and Management
Issue title
Zarządzanie w dobie ograniczonego zaufania
Zarządzanie procesami biznesowymi, Outsourcing, Logistyka
Business Process Management (BPM), Outsourcing, Logistics
The article aims to describe the conditions for outsourcing formation, analyze Terms of Service of outsourcing enterprises and highlights the advantages and disadvantages of outsourcing business. Then, outsourcing strategy of business processes are described on the basis of the matrix of business process management. Finally, the article presents the analysis of typical outsourcing processes. (original abstract)
Full text
  1. Click R., Duening T. (2005), Business Process Outsourcing. The Competitive Advantage, John Wiley & Sons, Inc., Hoboken, s.71-81.
  2. Didukh O. (2012), Analysis of the effectiveness of outsourcing in business enterprises. Institute of Business and Advanced Technologies. Vol. 739. p. 82-87.
  3. Heywood B. (2004), Outsourcing: in search of competitive advantage. Publishing house ≪Williams≫.Moskow, p. 20.
  4. Krykawskyy E. (2011), The economy logistics systems. Lviv Polytechnic University. 208 p.
  5. Kutsyn Y. (2011), Theoretical and applied aspects of outsourcing. Herald of Khmelnytsky National University. Vol.1. p. 213-217
  6. Lysenko T. (2010), Background of and prospects for the use of outsourcing as a tool to enhance the competitiveness of enterprises. Economic Bulletin of University. Vol. 14. p. 85-92.
  7. Placzek E. (2006), Podstawy kształtowania się działalności logistycznej w Nowej Gospodarce. Logistics in Global Economy - Challenges and trends.
  8. Zozulyov O. (2009), Outsourcing as a tool to improve the competitiveness of domestic enterprises in globalization. Ukraine economy. Vol. 8 (573). p. 16-24
  9. Outsourcing as strategy of logistics systems, [online]: http: www. /outsourcing/
  10. International outsourcing community, [online]: outsourcing-community-source/46955/
  11. The official website of the International Institute outsourcing, [online]: http://www.
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