BazEkon - The Main Library of the Cracow University of Economics

BazEkon home page

Main menu

Author
Roszkowska-Menkes Maria (Warsaw School of Economics, Poland)
Title
User Innovation : State of the Art and Perspectives for Future Research
Source
Journal of Entrepreneurship, Management and Innovation (JEMI), 2017, vol. 13, nr 2, s. 127-154, rys., tab., bibliogr. s. 148-154
Issue title
Determinants of Entrepreneurship and Innovation
Keyword
Innowacje, Współpraca, Innowacyjność społeczeństwa, Procesy innowacyjne
Innovations, Cooperation, Innovation in society, Innovation processes
Note
streszcz., summ.
Abstract
W obliczu rosnącej roli użytkowników w procesach innowacyjnych oraz szybko zwiększającej się liczby badań w tym obszarze, celem niniejszego opracowania jest wyznaczenie granic rozumienia tego tematu w literaturze. By zrealizować tak zdefiniowany cel badawczy oraz usystematyzować rozważania, autorka odniosła się do czterech podstawowych pytań badawczych: (1) Dlaczego użytkownicy angażują się w proces tworzenia i dyfuzji innowacji? (2) Kim jest użytkownik-innowator? (3) Jakie typy innowacji powstają w wyniku działań użytkowników? (4) Jak użytkownicy tworzą innowacje? Na podstawie systematycznego przeglądu literatury zidentyfikowane zostały cztery strumienie badań nad innowacjami użytkowników, a także możliwe kierunki dalszych prac badawczych w tym obszarze. (abstrakt oryginalny)

Given the rising role of users in innovation processes and the increasing amount of research in this field the aim of this paper is to explore the limits of our understanding of the user innovation (UI) concept. In doing so, the study addresses four basic questions: (1) Why do users create and share innovation? (2) Who is the userinnovator? (3) What type of innovation do users create? (4) How do users innovate? The results of a systematic literature review identified the main research streams on user innovation, together with weaknesses of past research and perspectives for future studies. (original abstract)
Full text
Show
Bibliography
Show
  1. Aoki, K. (2009). Free seeds, not free beer: Participatory plant breeding, open source seeds, and acknowledging user innovation in agriculture. Fordham Law Review, 77(5), 2275-310.
  2. Baldwin, C., Hienerth, C., & von Hippel, E. (2006). How user innovations become commercial products: A theoretical investigation and case study. Research Policy, 35(9), 1291-1313.
  3. Baldwin, C., & von Hippel, E. (2011). Modeling a paradigm shift : From producer innovation to user and open collaborative innovation. Organization Science, 22(6), 1399-1417.
  4. Baldwin, C. Y., & Clark, K. B. (2000). Design Rules. Cambridge, MA: MIT Press.
  5. Banerjee, A. V. (1992). A simple model of herd behavior. The QuartelyJournal of Economics, 107(3), 797-817.
  6. Bogers, M., Afuah, A., & Bastian, B. (2010). Users as innovators: A review, critique, and future research directions. Journal of Management, 36(4), 857-875.
  7. Breitsohl, J., Wilcox-Jones, J. P., & Harris, I. (2015). Groupthink 2.0: An empirical analysis of customers' conformity- seeking in online communities. Journal of Customer Behaviour, 14(2), 87-106.
  8. Buecheler, T., Sieg, J. H., Füchslin, R. M., & Pfeifer, R. (2010). Crowdsourcing , open innovation and collective intelligence in the scientific method : A research agenda and operational framework why crowdsourcing in the scientific method. Alife XII Conference, Odense, Denmark, 679-686.
  9. Chandra, Y., & Leenders, M. A. A. M. (2012). User innovation and entrepreneurship in the virtual world: A study of second life residents. Technovation, 32(7-8), 464-476.
  10. Chatterji, A. K., & Fabrizio, K. (2012). How do product users influence corporate invention? Organization Science, 23(4), 971-987.
  11. Chesbrough, H., & Bogers, M. (2014). Explicating open innovation : Clarifying an emerging paradigm for understanding innovation keywords. In H. Chesbrough, W. Vanhaverbeke, & J. West (Eds.), New Frontiers in Open Innovation (pp. 1-37). Oxford: Oxford University Press.
  12. Chu, K.-M., & Chan, H.-C. (2009). Community based innovation: Its antecedents and its impact on innovation success. Internet Research, 19(5), 496-516.
  13. Colfer, L. J. (2009). Decoupling Product Architecture from Organizational Structure: When and How Organizations "Break the Mirror" unpublished manuscript (September).
  14. Dahlander, L., & Frederiksen, L. (2012). The core and cosmopolitans: A relational view of innovation in user communities. Organization Science, 23(4), 988-1007.
  15. Dahlander, L., & Gann, D. M. (2010). How open is innovation? Research Policy, 39(6), 699-709.
  16. de Jong, J. P. J., & von Hippel, E. (2009). Transfers of user process innovations to process equipment producers: A study of Dutch high-tech firms. Research Policy, 38(7), 1181- 1191.
  17. Desouza, K. C., Awazu, Y., & Ramaprasad, A. (2007). Modifications and innovations to technology artifacts. Technovation, 27(4), 204-220.
  18. DiMaggio, P. J., & Powell, W. W. (1983). The iron cage revisited: Institutional isomorphism and collective rationality in organizational fields. American Sociological Review, 48(2), 147- 160.
  19. Douthwaite, B., Keatinge, J. D. H., & Park, J. R. (2001). Why promising technologies fail: The neglected role of user innovation during adoption. Research Policy, 30(5), 819-836.
  20. Enos, J. E. (1962). Invention and innovation in the petroleum refining industry. In The Rate and Direction of Inventive Activity: Economic and Social Factors (pp. 199-322). Universities-National Bureau Committee for Economic Research, Committee on Economic Growth of the Social Science Research Council, Princton University Press.
  21. Faulkner, P., & Runde, J. (2009). On the identity of technological objects and user innovations in function. Academy of Management Review, 34(3), 442-462.
  22. Fisher III, W. W. (2010). The implications for law of user innovation. Minnesota Law Review, 94(5), 1417-1477.
  23. Flowers, S., von Hippel, E., de Jong, J. P. J., & Sinozic, T. (2010). Measuring User Innovation in the UK. The Importance of Product Creation by Users. London: NESTA.
  24. Franke, N., Keinz, P., & Steger, C. J. (2009). Testing the value of customization: When do customers really prefer products tailored to their preferences? Journal of Marketing, 73(5), 103-121.
  25. Franke, N., & Piller, F. T. (2003). Key research issues in user interaction with configuration toolkits in a mass customization system. International Journal of Technology Management, 26(5), 578-599.
  26. Franke, N., & Piller, F. T. (2004). Value creation by toolkits for user innovation and design: The case of the watch market. Journal of Product Innovation Management, 21(6), 401-415.
  27. Franke, N., Schreier, M., & Kaiser, U. (2009). The "I designed it myself" effect in mass customization. Management Science, 56(1), 125-140.
  28. Franke, N., & Shah, S. (2003). How communities support innovative activities: An exploration of assistance and sharing among end-users. Research Policy, 32(1), 157-178.
  29. Franke, N., & von Hippel, E. (2003). Satisfying heterogeneous user needs via innovation toolkits: The case of Apache Security Softwar. Research Policy, 32(7), 1199-1215.
  30. Freeman, C. (1968). Chemical process plant: Innovation and the world market. National Institute Economic Review, 45(1), 29-51.
  31. Füller, J. (2006). Why consumers engage in virtual new product developments initiated by producers. Advances in Consumer Research, 33, 639-646.
  32. Haefliger, S., Jäger, P., & Von Krogh, G. (2010). Under the radar: Industry entry by user entrepreneurs. Research Policy, 39(9), 1198-1213.
  33. Harrison, D., & Waluszewski, A. (2008). The development of a user network as a way to re-launch an unwanted product. Research Policy, 37(1), 115-130.
  34. Hau, Y. S., & Kim, Y.-G. (2011). Why would online garners share their innovation-conducive knowledge in the online game user community? Integrating individual motivations and social capital perspectives. Computers in Human Behavior, 27(2), 956- 970.
  35. Henderson, R. M., & Clark, K. B. (1990). Architectural innovation: The Reconfiguration of existing product technologies and the failure of established firms. Administrative Science Quarterly, 35(1), 9-30.
  36. Henkel, J., & von Hippel, E. (2004). Welfare implications of user innovation. The Journal of Technology Transfer, 30(1-2), 73- 87.
  37. Herzberg, F. (1964). The motivation-hygiene concept and problems of manpower. Personnel Administrator, 27(1), 3-7.
  38. Hienerth, C., Baldwin, C., & von Hippel, E. (2006). How user innovations become commercial products. a theoretical investigation and case study. MIT Sloan Research Paper, 4572-6.
  39. Hienerth, C., Keinz, P., & Lettl, C. (2011). Exploring the nature and implementation process of user-centric business models. Long Range Planning, 44(5 -6), 344-374.
  40. Hofstede, G. (1984). Culture's Consequences: International Differences in Work-Related Values. London: Sage Publications.
  41. Hollander, S. (1965). The Sources of Increased Efficiency: A Study of DuPont Rayon Plants. Cambridge MA: MIT Press.
  42. Huffman, C., & Kahn, B. E. (1998). Variety for sale: Mass customization or mass confusion? Journal of Retailing, 74(4), 491-513.
  43. Huizingh, E. K. R. E. (2011). Open innovation: State of the art and future perspectives. Technovation, 31(1), 2-9.
  44. Hyysalo, S. (2009). User innovation and everyday practices: Micro-innovation in sports industry development. R&D Management, 39(3), 247-258.
  45. Janis. (1982). Groupthink. Boston: Houghton Mifflin.
  46. Jeppesen, L. B., & Frederiksen, L. (2006). Why do users contribute to firmhosted user communities? The case of computer-controlled music instruments. Organization Science, 17(1), 45-63.
  47. Kollock, P. (1999). The economies of online cooperation: Gift exchange and public goods in cyberspace. Communities in Cyberspace, (Simon 1996), 1-19.
  48. Kristensson, P., Gustafsson, A., & Archer, T. (2004). Harnessing the creative potential among users. Journal of Product Innovation Management, 21(1), 4-14.
  49. Lakhani, K. R., & Panetta, J. A. (2007). The principles of distributed innovation. Innovations: Technology, Governance, Globalization, 2(3), 97- 112.
  50. Lakhani, K. R., & Wolf, R. G. (2005). Why hackers do what they do: Understanding motivation and effort in free / open source software projects. In J. Feller, B.
  51. Fitzgerald, S. Hissam, & K. R. Lakhani (Eds.), Perspectives on Free and Open Source Software (pp. 1-27). Cambridge: MIT Press.
  52. Lerner, J., & Tirol, J. (2002). Some simple economics of open source. Journal of Industrial Economics, 50(2), 197-234.
  53. Lorenz, J., Rauhut, H., Schweitzer, F., & Helbing, D. (2010). How social influence can undermine the wisdom of crowd effect. PNAS, 108(22), 9020- 9025.
  54. Lüthje, C. (2004). Characteristics of innovating users in a consumer goods field: An empirical study of sport-related product consumers. Technovation, 24(9), 683-695.
  55. Lüthje, C., Herstatt, C., & von Hippel, E. (2005). User-innovators and "local" information: The case of mountain biking. Research Policy, 34, 951-965.
  56. Magnusson, M., & Kristensson, P. (2010). Tuning users' innovativeness during ideation. Creativity and Innovation Management, 19 (2), 147-159.
  57. Marchi, G., Giachetti, C., & de Gennaro, P. (2011). Extending lead-user theory to online brand communities: The case of the community Ducati. Technovation, 31(8), 350-361.
  58. Mollick, E., & Nanda, R. (2015). Wisdom or madness? Comparing crowds with expert evaluation in funding the arts. Management Science, 62(6), 15331553.
  59. Morrison, P. D., Roberts, J. H., & von Hippel, E. (2000). Determinants of user innovation and innovation sharing in a local market. Management Science, 46(12), 1513-1527.
  60. Muchnik, L., Aral, S., & Taylor, S. J. (2013). Social infuence bias: A randomized experiment. Science, 341, 647-651.
  61. Nambisan, S., Agarwal, R., & Tanniru, M. (1999). Organizational mechanisms for enhancing user innovation in information technology. MIS Quarterly, 23(3), 365-395.
  62. Noble, J. A. (2012). Minority voices of crowdsourcing: Why we should pay attention to every member of the crowd. In ACM 2012 conference on Computer Supported Cooperative Work Companion (pp. 179-182).
  63. Oliveira, P., & von Hippel, E. (2011). Users as service innovators: The case of banking services. Research Policy, 40(6), 806- 818.
  64. Piller, F., Koch, M., Möslein, K., & Schubert, P. (2003). Managing high variety: How to overcome the mass confusion phenomenon of customer co-design. In EURAM 2003 Paper Submission Track.
  65. Piller, F., Schubert, P., Koch, M., & Möslein, K. M. (2005). Overcoming mass confusion: Collaborative customer co-design in online communities. Journal of Computer-Mediated Communication, 10(4).
  66. Piller, F. T., & Walcher, D. (2006). Toolkits for idea competitions: A novel method to integrate users in new product development. R&D Management, 36(3), 307- 318.
  67. Piller, F. T., & West, J. (2014). Firms, users, and innovation: An interactive model of coupled open innovation. In H. Chesbrough, W. Vanhaverbeke, & J. West (Eds.), New Frontiers in Open Innovation (pp. 1-33). Oxford: Oxford University Press.
  68. Pine, J. B. (1993). Mass Customization: The New Frontier in Business Competition. Boston: Harvard Business School Press.
  69. Prügl, R., & Schreier, M. (2006). Learning from leading-edge customers at The Sims: Opening up the innovation process using toolkits. R&D Management, 36(3), 237-250.
  70. Rosenberg, N. (1976). Perspectives on Technology. Cambridge: Cambridge University Press.
  71. Russell, B. (1948). Human Knowledge: Its Scope and Limits. London: George Allen & Unwin Ltd.
  72. Schilling, M. A. (2013). Strategic Management of Technological Innovation (4th ed.). New York: McGraw-Hill/Irwin.
  73. Schreier, M., Fuchs, C., & Dahl, D. W. (2012). The innovation effect of user design: Exploring consumers' innovation perceptions of firms selling products designed by users. Journal of Marketing, 76(5), 18-32.
  74. Schreier, M., Oberhauser, S., & Prügl, R. (2007). Lead users and the adoption and diffusion of new products: Insights from two extreme sports communities. Marketing Letters, 18(1-2), 15- 30.
  75. Schumpeter, J. A. (1934). The Theory of Economic Development. Harvard: Harvard Business University Press.
  76. Shah, S. K., Smith, S. W., & Reedy, E. (2012). Who Are User Entrepreneurs? Findings on Innovation, Founder Characteristics, and Firm Characteristics. Kansas City: Kauffman Foundation.
  77. Shah, S. K., & Tripsas, M. (2007). The accidental entrepreneur: The emergent and collective process of user entrepreneurship. Strategic Entrepreneurship Journal, 1, 123-140.
  78. Slaughter, S. (1993). Innovation and learning during implementation: A comparison of user and manufacturer innovations. Research Policy, 22(1), 81-95.
  79. Surowiecki, J. (2004). The Wisdom of Crowds. Why the Many are Smarter than the Few and How Collective Wisdom Shapes Business, Economies, Societies, and Nations. New York: Doubleday.
  80. Tapscott, D., & Williams, A. D. (2006). Wikinomics: How Mass Collaboration Changes Everything: Everything Else. Penguin Group.
  81. Tranfield, D., Denyer, D., & Smart, P. (2003). Towards a methodology for developing evidence-informed management knowledge by means of systematic review. British Journal of Management, 14(3), 207-222.
  82. Tushman, M. L., Anderson, P., & O'Reilly, C. A. (1997). Technological cycles, innovation streams, and ambidextrous organizations: Organizational renewal through innovation streams and strategic change. In M. L.
  83. Tushman & P. Anderson (Eds.), Managing Strategic Innovation and Change: A Collection of Readings (pp. 3-23). New York: Oxford University Press.
  84. Vanhaverbeke, W., West, J., & Chesbrough, H. (2014). Surfing the new wave of open innovation research. In H. Chesbrough, W. Vanhaverbeke, & J. West (Eds.), New Frontiers in Open Innovation (pp. 1-14). Oxford: Oxford University Press.
  85. von Hippel, E. (1976). The dominant role of users in the scientific instrument innovation process. Research Policy, 5(3), 212-239.
  86. von Hippel, E. (1986). Lead Users: An important source of novel product concepts. Management Science, 32(7), 791-805.
  87. von Hippel, E. (1988). The Sources of Innovation. New York: Oxford University Press.
  88. von Hippel, E. (1994). "Sticky information" and the locus of problem solving: Implications for innovation. Management Science, 40(4), 429-439.
  89. von Hippel, E. (1998). Economics of product development by users: Impact of "sticky" local information. Management Science, 44(5), 629- 644.
  90. von Hippel, E. (2005). Democratizing Innovation: Users Take Center Stage. Cambridge, MA: MIT Press.
  91. von Hippel, E. (2007). Horizontal innovation networks - by and for users. Industrial and Corporate Change, 16(2), 293- 315.
  92. von Hippel, E. (2011). The User Innovation Revolution. MITSloan Management Review.
  93. von Hippel, E., & Finkelstein, S. N. (1979). Analysis of innovation in automated clinical chemistry analyzers. Science and Public Policy, 6(1), 24-37.
  94. von Hippel, E., & Katz, R. (2002). Shifting innovation to users via toolkits. Management Science, 48(7), 821-833.
  95. von Hippel, E., & von Krogh, G. (2003). Open source software and the "private- collective" innovation model: Issues for organization science. Organization Science, 14(2), 208-223.
  96. von Krogh, G., & von Hippel, E. (2006). The promise of research on open source software. Management Science, 52(7), 975-983.
  97. Wagner, C., & Vinaimont, T. (2010). Evaluation the wisdom of crowds. Issues in Information Systems, XI(1), 724- 732.
  98. West, J., & Bogers, M. (2014). Leveraging external sources of innovation : A Review of research on open innovation. Journal of Product Innovation Management, 31(4), 814-831.
Cited by
Show
ISSN
2299-7075
Language
eng
URI / DOI
http://dx.doi.org/10.7341/20171326
Share on Facebook Share on Twitter Share on Google+ Share on Pinterest Share on LinkedIn Wyślij znajomemu