- Author
- Mangani Ktut Silvanita (Indonesia Christian University, Indonesia), Arifin Bustanul (Lampung University, Indonesia), Idasz-Balina Marta (Warsaw University of Life Sciences-SGGW, Poland), Juszczyk Sławomir (Szkoła Główna Gospodarstwa Wiejskiego w Warszawie), Syaukat Yusman (Bogor Agricultural University, Indonesia)
- Title
- Branchless Banking Activities in Rural Areas - Irregularities in Relations with Clients
Działalność bezoddziałowa banków na obszarach wiejskich - nieprawidłowości w relacjach z klientami - Source
- Roczniki Naukowe Stowarzyszenia Ekonomistów Rolnictwa i Agrobiznesu, 2018, T. 20, z. 2, s. 132-137, tab., bibliogr. 9 poz.
- Keyword
- Obszary wiejskie, Relacje z klientami, Banki
Rural areas, Relationships with customers, Banks - Note
- JEL Classification: A130, M210
streszcz., summ. - Abstract
- Celem badań było ustalenie rodzajów nieprawidłowości w działalności bezoddziałowej banków na obszarach wiejskich Indonezji w latach 2012-2015. W toku badań ustalono, że najczęściej występuje 7 rodzajów nieprawidłowości w zakresie nadużyć między lokalnym przedstawicielem banku a na ogół biednymi klientami na tych obszarach. Opisano te nieprawidłowości, co w rezultacie może być ułatwieniem w ich ograniczaniu lub eliminacji.(abstrakt oryginalny)
The aim of the research was to describe the types of irregularities in the branchless activities of banks in rural areas of Indonesia in 2012-2015. In the course of the research it was found that the most common are 7 types of irregularities in the scope of fraud between the local bank representative and generally poor clients in these areas. The article describes these irregularities, which in the end may be facilitation in their reduction or elimination.(original abstract) - Accessibility
- The Main Library of the Cracow University of Economics
The Library of Warsaw School of Economics - Full text
- Show
- Bibliography
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- Khattab Ishgara, Yousif Balola, Tillal Eldabi. 2012. Factors influencing branchless banking for microfinance in Sudan: Theoretical perspectives and future directions. London: Brunel University Research Archive (BURA), http://bura.brunel.ac.uk/handle/2438/8446.
- Kumar Nitin. 2013. Financial Inclusion And Its Determinants: Evidence From India. Journal of Financial Economic Policy 5: 4-19, doi:10.1108/17576381311317754.
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- OJK (Otoritas Jasa Keuangan). 2015. Seputar Informasi Mengenai Layanan Keuangan Tanpa Kantor Dalam Rangka Keuangan Inklusif (Laku Pandai) (Information Regarding Non-Office Financial Services for Inclusive Finance (Clever Learning). Jakarsa: OJK, Department of Research and Regulation of Banking.
- OJK (Otoritas Jasa Keuangan). 2016. Laporan Kinerja 2015 (Performance Report 2015). http://www.ojk. go.id/id/berita-dan-kegiatan/publikasi/Documents/Pages/la-poran-kinerja-oj15/FA_LaporaninerjaOJK2015rev070116_ II.pdf access: 10 April 2016.
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- Cited by
- ISSN
- 1508-3535
- Language
- eng
- URI / DOI
- http://dx.doi.org/105604/01.3001.0011.8127
