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Author
Shafiq Muhammad (Naresuan University, Phitsanulok, Thailand), Soratana Kullapa (Naresuan University, Phitsanulok, Thailand)
Title
Lean And Agile Paradigms in Humanitarian Organizations' Logistics and Supply Chain Management
Paradygmaty lean i agile w zarządzaniu łańcuchem dostaw i logistyką organizacji humanitarnych
Source
LogForum, 2019, vol. 15, nr 1, s. 139-153, rys., tab., bibliogr. 47 poz.
Keyword
Logistyka, Zarządzanie łańcuchem dostaw, Pomoc humanitarna
Logistics, Supply Chain Management (SCM), Humanitarian aid
Note
summ., streszcz.
This research work was supported by Naresuan University, Thailand by granting PhD scholarship to first author (Muhammad Shafiq) and there is no specific grant from any funding agency in the public, commercial, or not-for-profit sectors.
Abstract
Wstęp: Organizacje humanitarne charakteryzują się pewnymi ograniczeniami w zakresie transparentności i efektywności wykorzystywania zasobów, wynikającymi z przyczyn ich istnienia, oczekiwań darczyńców lub innych udziałowców. Organizacje te powinny przyswajać wiedzę z sektora działalności komercyjnej w celu poprawy efektywności wykorzystywania dostępnych zasobów. W działalności charytatywnej, zarządzanie łańcuchem dostaw oraz logistyka są obszarami krytycznymi, które pochłaniają ponad 80% całego budżetu i dlatego też powinny cechować się efektywności i sprawnością. Zintegrowany model zarządzania Lean and Agile, które był z powodzeniem wdrożony w sektorze komercyjnym w celu poprawy efektywności zarządzania, jest strategią proponowaną dla wdrożenia również w organizacjach humanitarnych. Prezentowana praca jest początkowym etapem zdefiniowania granic pomiędzy operacjami Lean oraz Agile w łańcuchach organizacji hm unitarnych w celu zbudowania modelu zwiększającego efektywności i wydajność ich operacji.
Metody: Model Lean & Agile Decoupling Point (LADP) został opracowany po dokonaniu analizy obszarów wydzielonych tematycznie w 88 organizacjach humanitarnych. Przeprowadzono wywiady z siedmioma specjalistami z zarządzania łańcuchem dostaw z obszaru HL-SCM w celu precyzyjnego zdefiniowania kluczowych procesów oraz wyznaczenia optymalnych punktów rozdziału w zależności od priorytetów i zakresu każdego z obszarów tematycznych.
Wyniki: W obrębie 88 poddanych badaniom organizacji humanitarnych, 79 z nich prowadzą działalność zarówno kryzysową jak i zapobiegawczą, tak więc model LADP został opracowany dla organizacji o podwójnych celach działalności. Model LADP jest zbudowany w oparciu o schemat przepływu dla kluczowych procesów, podzielonych pomiędzy operacjami o charakterze zapobiegawczym jak i kryzysowym. Optymalne punktu rozdziału zostały określone począwszy od zakresu ogólnego i następnie do coraz bardziej szczegółowego. Model odzwierciedla dokładnie doświadczenia i rekomendacje siedmiu specjalistów, z którymi przeprowadzono wywiady. Jest on możliwy do zastosowania w wielu typach istniejących organizacji humanitarnych.
Wnioski: Model LADP dostarcza gruntownej bazy, która w istotny sposób może przyczynić się do przemodelowania i wzmocnienia działalności operacyjnej organizacji humanitarnych, zwiększając ich wiarygodność w oczach darczyńców oraz innych udziałowców. Praca ta jest kolejnym etapem wspomagającym wzmocnienie całego łańcucha zasobów przeznaczonych niesieniu pomocy poszkodowanych i potrzebującym w sposób jeszcze bardziej efektywny i skuteczny. (abstrakt oryginalny)

Background: Humanitarian organizations (HOs) have funding constraints, and pressure from donors and other stakeholders, on matters of accountability, transparency and efficient utilization of resources. Humanitarian organizations need to learn from the business sector and adopt strategies to address and resolve issues of inefficiency in resource consumption. In the HO sector, logistics and supply chain management is a critical area which consumes more than 80% of total relief budgets and therefore needs to be handled both effectively and efficiently. An integrated Lean and Agile management model, which has been successfully implemented in the business sector to achieve effective and efficient utilization of resources, is one strategy proposed for implementation by humanitarian organizations. To that end, this study carries out the important initial work of defining the boundaries between Lean and Agile operations in Humanitarian Organization Supply Chains in order to build a model that increases both effectiveness and efficiency.
Methods: The Lean & Agile Decoupling Point (LADP) model has been developed after researching the scope and thematic areas of 88 international humanitarian organizations. Seven humanitarian logistics and supply chain management (HL-SCM) professionals were interviewed at length to accurately identify key processes and establish optimal decoupling points in accordance with the priority and scope of each thematic area.
Results: Of the 88 HOs researched, 79 were doing both developmental and emergency work, so the LADP model is designed for such dual-purpose organizations. The LADP model is built on a flowchart for handling key processes, divided between developmental and emergency operations. Optimal decoupling points are identified starting from an organization's broad scope and extending to the details of HL-SCM. The model accurately reflects the experience and recommendations of the seven HL-SCM professionals consulted and is applicable to a wide variety of HOs.
Conclusions: The LADP model provides the critical groundwork that can renew and strengthen HO operations, leading to reliability in which donors, beneficiaries and other stakeholders will have confidence. This study is another step forward toward sustainable resource consumption that will save lives and serve disaster-affected people more effectively and efficiently. (original abstract)
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ISSN
1895-2038
Language
eng
URI / DOI
http://dx.doi.org/10.17270/J.LOG.2019.294
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