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Author
Spik Aleksandra (University of Warsaw)
Title
Good Soldiers in Organizations : Heroes, Actors or Victims-Recent Trends in Research on Organizational Citizenship Behavior
Dobrzy żołnierze organizacji - bohaterowie, aktorzy czy ofiary : współczesne trendy w badaniach nad organizacyjnymi zachowaniami obywatelskimi
Source
Acta Universitatis Nicolai Copernici. Zarządzanie, 2018, t. 45, nr 3, s. 131-141, tab., bibliogr. 24 poz.
Keyword
Zachowania obywatelskie w organizacji, Zarządzanie, Przegląd literatury
Organizational Citizenship Behavior (OCB), Management, Literature review
Note
JEL Classification: J24; L26.
streszcz., summ.
Abstract
Zachowania obywatelskie w organizacji (organizational citizenship behavior, OCB) są najczęściej przedstawiane w literaturze jako zjawisko jednoznacznie pozytywne. Dobrowolne działania ze strony pracowników, które wykraczają poza zakres obowiązków, nie są wynagradzane i służą dobru organizacji są często postrzegane jako najbardziej pożądane przez organizację. Celem artykułu jest pokazanie innego oblicza zachowań obywatelskich, ich negatywnych konsekwencji dla organizacji i pracownika. W artykule przedstawiony jest przegląd najnowszej literatury i badań dotyczących związków OCB i zarządzania własnym wizerunkiem oraz szereg przesłanek teoretycznych i empirycznych wskazujących na związki OCB z moralnym samopobłażaniem oraz z zachowaniami przeciwproduktywnymi. (abstrakt oryginalny)

Research on organizational citizenship behavior often suggest that employees who engage in such behavior are good soldiers of organization who perform discretionary and selfless actions of help and compliance. OCB is frequently recognized as indisputably positive behavior The aim of this article is to take a more nuanced view of organizational citizenship behavior and describe its dark side. First, the concept of organizational citizenship behavior is defined, the main research areas and the history of the construct. Secondly, the issue of differentiating between good soldiers and good actors is introduced followed by the research evidence. Then, the empirically supported negative consequences of OCB for organizations and individuals are enumerated. Finally, the conclusions and implications for practitioners and researchers are discussed. (original abstract)
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Bibliography
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ISSN
2450-7040
Language
eng
URI / DOI
http://dx.doi.org/10.12775/AUNC_ZARZ.2018.039
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