- Author
- Socha Gabriela (The Polish Police Forces in Katowice)
- Title
- Emergency Hotline as a Communication Tool in Times of Crisis
- Source
- Scientific Journal of Bielsko-Biala School of Finance and Law, 2018, nr 3, s. 35-39, bibliogr. 5 poz.
Zeszyty Naukowe / Wyższa Szkoła Finansów i Prawa w Bielsku Białej - Keyword
- Sytuacje kryzysowe, Usługi, Zaufanie, Interwencjonizm
Crisis situations, Services, Trust, Interventionism - Note
- summ.
- Abstract
- For a couple of decades telephone crisis services called hotlines or helplines have been an important instrument in the process of providing help and assistance to people in distress. The idea of providing psychological help and support over the telephone was born of sincere kindness and sympathy of human heart but with time it evolved towards a standardized scientific discipline based on rules and procedures. The paper outlines the history of telephone crisis services and points to their most important functions in contemporary, globalized world.(original abstract)
- Full text
- Show
- Bibliography
-
- Gawroński, S. (2018). Media i komunikowanie społeczne w systemie bezpieczeństwa wewnętrznego. [online] Available at: http://wsiz.rzeszow.pl/kadra/sgawronski [Accessed 4 May 2018].
- Goban-Klas, T. (2008). Komunikowanie i media. Komunikowanie i media, p.23.
- Jaroszewska, M. (2001). Telefon zaufania dla dzieci. Cztery funkcje telefonu pomagania. Niebieska linia, (3).
- Kubacka-Jasiecka, D. (2010). Interwencja kryzysowa. Warszawa: Wydawnictwa Akademickie i Profesjonalne, p.532.
- Stewart, J. (2009). Mosty zamiast murów. Warszawa: Wydaw. Naukowe PWN.
- Cited by
- ISSN
- 2543-411X
- Language
- eng
- URI / DOI
- http://dx.doi.org/10.5604/01.3001.0012.7451
