- Author
- Wojtczuk-Turek Agnieszka (Warsaw School of Economics, Poland), Turek Dariusz (Warsaw School of Economics, Poland)
- Title
- The Context of Knowledge-Based Work and HRM in the Narratives of Employees from the KIBS Sector : Discourse Analysis
Kontekst pracy opartej na wiedzy i zarządzanie zasobami ludzkimi w narracjach pracowników sektora usług wiedzochłonnych KIBS - analiza dyskursu - Source
- Zarządzanie Zasobami Ludzkimi, 2019, nr 6, s. 59-72, bibliogr. 35 poz.
Human Resource Management - Keyword
- Praca, Wiedza, Zarządzanie zasobami ludzkimi, Usługi biznesowe, Wiedzochłonne usługi biznesowe, Analiza dyskursu
Labour, Knowledge, Human Resources Management (HRM), Business services, Knowledge Intensive Business Services (KIBS), Discourse analysis - Note
- JEL Classification: J24, L20, L84, M12, Z13
summ., streszcz. - Abstract
- Celem artykułu jest prezentacja analizy dyskursu w odniesieniu do pracy opartej na wiedzy i ZZL tworzonej przez menedżerów z sektora KIBS (knowledge-intensive business services sector). Aby osiągnąć ten cel, wykorzystano transkrypcje wywiadów jakościowych (indywidualny wywiad pogłębiony IDI i zogniskowany wywiad grupowy. Przeprowadzona analiza dyskursu stanowi subiektywną egzemplifikację pracy opartej na wiedzy w firmach, gdzie tworzone są unikatowe/innowacyjne rozwiązania dla klientów. Jej specyfike opisują następujące atrybuty: wysoki wymóg kreatywności i złożoność, przeciążenia kognitywne, zmienne tempo pracy, mobilność, korzystanie z dużej ilości narzędzi IT, zróżnicowany wzór wymagań i zasobów oraz trudny do oceny wkład poszczególnych osób w ostateczne rozwiązanie. (abstrakt oryginalny)
The aim of the article is to present a discourse analysis of the knowledge-based work description and HRM as developed by managers from the knowledge-intensive business services sector (KIBS). The transcriptions of qualitative interviews-individual in-depth interviews (IDI)-and a focus group interview (FGI) were used to achieve this goal. The performed discourse analysis is a subjective exemplification of knowledge-based work in companies where unique/innovative solutions for customers are created. The specificity of such work is described by the following attributes: high demand for creativity and complexity, cognitive overload, changeable work pace, mobility, application of numerous IT tools, a diversified pattern of requirements and resources, and the input of individuals into the final solution that is difficult to estimate. (original abstract) - Accessibility
- The Main Library of the Cracow University of Economics
The Library of Warsaw School of Economics - Full text
- Show
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- Cited by
- ISSN
- 1641-0874
2543-4411 - Language
- eng