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Author
Abdalla Wala (University of Wolverhampton, UK), Suresh Subashini (University of Wolverhampton, UK), Renukappa Suresh (University of Wolverhampton, UK)
Title
Managing Knowledge in the Context of Smart Cities : an Organizational Cultural Perspective
Source
Journal of Entrepreneurship, Management and Innovation (JEMI), 2020, vol. 16, nr 4, s. 47-85, tab., rys., bibliogr. s. 77-84
Issue title
Company Culture Matters
Keyword
Inteligentne miasto, Kultura, Zarządzanie wiedzą, Zarządzanie zmianami, Kultura organizacyjna, Systematyczny przegląd literatury
Smart city, Culture, Knowledge management, Change management, Organisational culture, Systematic literature review
Note
JEL Classification: O30, O33, O36, O38
streszcz., summ.
Abstract
Inteligentne miasta (ang. smart cities) mają ambicje wykorzystywać w pełni możliwości, jakie przedstawia perspektywa "gospodarki i społeczeństwa opartego na wiedzy". Dlatego planiści i decydenci muszą rozwijać miasta, które wykorzystują lokalną wiedzę i kapitał intelektualny ludności. Kultura organizacyjna jest powszechnie uważana za główną przeszkodę w tworzeniu i wykorzystywaniu wiedzy. Skuteczne wdrożenie zarządzania wiedzą (KM) prawie zawsze wymaga zmiany kultury w celu promowania kultury dzielenia się wiedzą i współpracy. Stąd też organizacje wdrażające smart cities muszą kłaść duży nacisk na konieczność zmiany kultury organizacyjnej miasta. Jednak zarządzanie zmianą kulturową miasta stanowi wyzwanie. Dokładny charakter, strategia i kultura wspierająca rozwój inteligentnych miast, którą należy przyjąć pozostaje wciąż nieokreślona. Badanie przedstawione w niniejszym opracowaniu miało na celu zbadanie organizacyjnej transformacji kulturowej potrzebnej do zarządzania wiedzą w kontekście inteligentnych miast. Metodologiczne podejście do tego badania to systematyczny przegląd literatury, obejmujący publikacje dotyczące kultury organizacyjnej i kultury wiedzy inteligentnych miast. Metoda zastosowana w tym badaniu obejmowała trzy etapy: planowanie, przeprowadzenie oraz raportowanie i upowszechnianie wyników. W wyniku analizy literatury ujawniono trzy kluczowe tematy wymagające dalszej eksploracji: perspektywy organizacyjne inteligentnych miast; zmiany organizacyjne, innowacje i transformacja cyfrowa; oraz związek między kulturą organizacyjną a KM. Ustalono, że miejska transformacja kulturowa niezbędna do rozwoju inteligentnych miast powinna w efekcie ułatwić integrację, tworzenie i rekonfigurację kompetencji wewnętrznych i zewnętrznych do zarządzania wiedzą, która pochodzi z projektów miejskich i spoza nich. Sformułowane spostrzeżenia i zidentyfikowane kierunki badawcze dostarczają naukowcom, decydentom i planistom miejskim informacji, które pozwalają im przygotować się na wyzwania, przed którymi stoją organizacje miejskie w swych wysiłkach na rzecz skutecznego zarządzania i wdrażania idei inteligentnych miast. (abstrakt oryginalny)

Smart cities need to take advantage of the opportunities that the knowledge-based economy and society can bring to the city. Therefore, cities planners and decision makers need to develop cities that take advantage of local knowledge and the intellectual capital of the population. Organizational culture is widely held to be a major barrier to creating and leveraging knowledge. Successful implementation of knowledge management (KM) almost always requires a culture change in order to promote a culture of knowledge sharing and collaboration. Hence, organizations implementing smart cities need to place great emphasis on the need to change organizational culture to pursue effective KM and its successful implementation. However, the management of culture change is a complicated task; its precise nature in smart-city development and the strategies required to be adopted remains underspecified. This study aimed to explore organizational cultural transformation needed for managing knowledge in the context of smart cities. The methodological approach for this study is a systematic review, covering publications on smart cities, KM, and organizational culture. The method used in this study involved three stages: planning the review, conducting the review, and reporting and disseminating the results. The findings revealed three key themes which are: organizational perspectives of smart cities; organizational change, innovation, and digital transformation; and the relationship between organizational culture and KM. The paper concludes that the cultural transformation required for the development of smart cities needs to facilitate the ability to integrate, create and reconfigure both internal and external competences to manage knowledge that originates from within and beyond projects boundaries. This study provides an insight into urban policymakers, planners, and scholars to prepare for the challenges that organizations face in their efforts to manage and implement smart cities successfully. (original abstract)
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ISSN
2299-7075
Language
eng
URI / DOI
https://doi.org/10.7341/20201642
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