BazEkon - Biblioteka Główna Uniwersytetu Ekonomicznego w Krakowie

BazEkon home page

Meny główne

Jemielniak Dariusz (Kozminski University, Warsaw, Poland), Latusek Dominika (Kozminski University, Warsaw, Poland)
Revisiting the Role of Trust in Cooperation: Professional Cultures
Człowiek i Społeczeństwo / Uniwersytet im. Adama Mickiewicza w Poznaniu. Wydział Nauk Społecznych, 2010, t. 31, s. 75-85, bibliogr. 57 poz.
Tytuł własny numeru
Intercultural Dialog on Trust
Słowa kluczowe
Zaufanie, Korporacje, Kultura organizacji
Trust, Corporation, Corporate culture
Autorzy artykułu przedstawiają swoją refleksję na temat kultury i zaufania zawodowego. Refleksja ta jest wynikiem kilku projektów badawczych prowadzonych w firm IT w Polska i w Stanach Zjednoczonych w latach 2002-2007. Autorzy definiują samo zaufanie, a także prezentują, jak ważną rolę odgrywa ona w zarządzaniu korporacjami i organizacjami. Zwrócono szczególną uwagę na branżę IT, w której starcia kultury pomiędzy poszczególnymi grupami zawodowymi są proporcjonalnie duże do potrzeby wzajemnego zaufania.

This paper presents our reflection on the topic of professional cultures and trust emerging from several research projects conducted in IT firms in Poland and in the United States over the years 2002-2007. Even though our research originates from management and organization studies field, clearly management nowadays is deeply rooted in culture and, according to some scholars, relies mostly on managing and coordinating different organizational and occupational subcultures. These are particularly visible in knowledge-intensive organizations, where the melting pot of different professional and organizational cultures is strikingly visible: culture clashes between particular occupational groups in IT business are enormous, while the need for trust is particularly high. This, combined with the fact that most IT projects exceed budget, schedule or both makes software companies a field most suitable for studies of trust in professional cultures. (fragment of text)
Dostępne w
Biblioteka Główna Uniwersytetu Ekonomicznego w Krakowie
Biblioteka Główna Uniwersytetu Ekonomicznego w Katowicach
  1. Abbott, A. D. (1988). The system of professions: an essay on the division of expert labor. Chicago: University of Chicago Press.
  2. Anderson, E., & Jap, S. D. (2005). The dark side of close relationships. MIT Sloan Management Review, 46 (3), 75-82.
  3. Ariño, A., de la Torre, J., & Ring, P. S. (2001). Relational quality: managing trust in corporate alliances. California Management Review, 44,109-131.
  4. Barley, S. R., & Kunda, G. (2004). Gurus, hired guns, and warm bodies: itinerant experts in a knowledge economy. Princeton, N.J.: Princeton University Press.
  5. Beckert, J. (2006). Trust and markets. In R. Bachmann & A. Zaheer (Eds.), Handbook of Trust Research (pp. 318-331). Cheltenham, UK: Edward Elgar.
  6. Berger, P. L., & Luckmann, T. (1966). The social construction of reality; a treatise in the sociology of knowledge ([1st ed.). Garden City, N.Y.: Doubleday.
  7. Bijlsma-Frankema, K. M., & Costa, A. C. (2005). Understanding the trust-control nexus. International Sociology, 20 (3), 259-280.
  8. Brante, T. (1988). Sociological Approaches to the Professions. Acta Sociolgica, 31 (2), 119-142.
  9. Brooks, F. P. (1975/1995). The mythical man-month: essays on software engineering (Anniversary ed.). Reading, Mass.: Addison-Wesley Pub. Co.
  10. Carr-Saunders, A. M., & Wilson, P. A. (1933). The professions. Oxford: The Clarendon Press.
  11. Case, P., & Pineiro, E. (2006). Aesthetics, performativity and resistance in the narratives of a computer programming community. Human Relations, 59 (6), 753-782.
  12. Chowdhury, S. (2005). The role of affect-and cognition-based trust in complex knowledge sharing. Journal of Managerial Issues, 27 (3), 310-326.
  13. Cook, K., Hardin, R., & Levi, M. (2005). Cooperation without trust? New York: Russell Sage Foundation.
  14. Cook, K. S. (2008). The limits of trust: How institutions take up where trust leaves off. Tlie Focus, XII (1), 49-51.
  15. Das, T. K., & Teng, B. S. (2001). Trust, control, and risk in strategic alliances: an integrated framework. Organization Studies, 22 (2), 251-283.
  16. Dasgupta, P. (1988). Trust as a commodity. In D. Gambetta (Ed.), Trust: Making and Breaking Cooperative Relations (pp. 49-72). New York: Blackwell.
  17. Ferrin, D. L., Bligh, M. C, & Kohles, J. C. (2005). It takes tow to tango: an interdependence analysis of trust and cooperation spirals in interpersonal and intergroup relationships. Paper presented at the Annual Meeting of the Academy of Management.
  18. Foucault, M. (1982). The subject and power. In H. L. Dreyfus & P. Rabinw (Eds.), Michel Foucault, beyond structuralism and hermeneutics. London: Harvester Wheatsheaf.
  19. Genuchten, M. v. (1991). Why is Software Late? An Empirical Study of Reasons for Delay in Software Development. IEEE Transactions on Sofware Engineering, 77 (582-590).
  20. Giddens, A. (1994). Risk, trust, reflexivity. In Reflexive Modernization (pp. 184-197). Cambridge: Polity Press.
  21. Gulati, R., Khanna, T., & Nohria, N. (1994). Unilateral commitments and the importance of process in alliances. Sloan Management Review, 35 (3), 61-69.
  22. Hardin, R. (2004). Distrust. New York: Russell Sage Foundation.
  23. Hoetker, G. (2005). How much you know versus how well I know you: selecting a supplier for a technically innovative component. Strategic Management journal, 26 (1), 75-96
  24. Hunter, C, Jemielniak, D., & Postula, A. (2010). Temporal and Spatial Shifts within Playful Work. journal of Organizational Change Management, 23 (1), 87-102.
  25. Jemielniak, D. (2007). Managers as lazy, stupid careerists? Contestation and stereotypes among software engineers, journal of Organizational Change Management, 20 (4), 491-508.
  26. Jemielniak, D. (2008a). Changes in Temporal Approaches at Workplace. The International journal of Interdisciplinary Social Sciences, 3 (1), 59-66.
  27. Jemielniak, D. (2008b). Engineers or artists - programmers' identity choices. Tamara journal of Critical Organization Inquiry, 7 (1), 20-36.
  28. Jemielniak, D. (2009). Time as symbolic currency in knowledge work. Information and Organization, 79,277-293.
  29. Kawasaki, G. (1990). Tlie Macintosh way. Glenview, 111.: Scott, Foresman.
  30. Keyton, J. (2008). Nascent and complex: what is the focus of trust research? Academy of Management Review, 33 (1), 274-276.
  31. Koeszegi, S. T. (2004). Trust-building strategies in inter-organizational negotiations, journal of Managerial Psychology, 79 (6), 640-660.
  32. Kostera, M. (2007). Organizational ethnography: methods and inspirations. Lund: Studentliteratur.
  33. Koźmiski, A. K., Jemielniak, D., & Latusek, D. (2009). Współczesne spojrzenie na kulturę organizacji. e-mentor, 3 (30), 4-13.
  34. Kraft, P. (1977). Programmers and managers: the routinization of computer programming in the United States. New York: Springer-Verlag.
  35. Langfred, C. W. (2004). Too much of a good thing? Negative effects of high trust and individual autonomy in self-managing teams. Academy of Management Journal, 47 (3), 385-399.
  36. Latusek, D. (2007). When trust does not matter: The study of communication practices between hightech companies and their clients in the environment of distrust. In: L. L. Brennan & V. E. Johnson (Eds.), Computer-Mediated Relationships and Trust: Managerial and Organizational Effects. Philadelphia: Idea Group.
  37. Latusek, D. (2008). Trustworthiness as an Impression. In D. Jemielniak & J. Kociatkiewicz (Eds.), Management Practices in High-Tech Environments (pp. 153-167). Hershey - New York: Information Science Reference.
  38. Latusek, D., & Jemielniak, D. (2007). Trust in Software Projects: Thrice Told Tale. The International journal of Technology, Knowledge and Society, 3 (10), 117-125.
  39. Latusek, D., & Jemielniak, D. (2008). Sources of Uncertainty in Project Management: a "Real Life" Account. The International journal of Technology, Knowledge and Society, 4 (5), 143-150.
  40. Lewicki, R., McAllister, D. J., & Bies, R. J. (1998). Trust and distrust: new relationships and realities. Academy of Management Review, 23 (3), 438-458.
  41. Lewis, J. D., & Weigert, A. (1985). Trust as a social reality. Social Forces, 63, 967-986.
  42. Lusch, R. F., & Brown, J. R. (1996). Interdependency, contracting, and relational behavior in marketing channels, journal of Marketing, 60 (4), 19-38.
  43. March, J. G., & Olsen, J. P. (1989). Rediscovering institutions: The organizational basis of politics. New York: Free Press.
  44. Mesquita, L. F. (2007). Starring over when the bickering never ends: rebuilding aggregate trust among clustered firms through trust facilitators. The Academy of Management Review, 32 (1), 72-91.
  45. Mollering, G. (2006). Trust: reason, routine, reflexivity. Oxford, UK; Boston, MA: Elsevier. Negroponte, N. (1996). Being digital. New York: Vintage Books.
  46. Raelin, J. A. (1986). The clash of cultures: managers and professionals. Boston, Mass.: Harvard Business School Press.
  47. Rozenzweig, P. (2007). The halo effect - and the eight other business delusions that deceive managers. New York: The Free Press.
  48. Seppänen, R., Blomqvist, K., & Sundqvist, S. (2007). Measuring inter-organizational trust - a critical review of the empirical research in 1990-2003. Industrial Marketing Management, 36 (2), 249-265.
  49. Serva, M. A., Fuller, M. A., & Mayer, R. C. (2005). The reciprocal nature of trust: a longitudinal study of interacting teams, journal of Organizational Behavior, 26, 625-648.
  50. Strauss, A., & Corbin, J. (1998). Basics of qualitative research: techniques and procedures for developing grounded theory. Thousand Oaks, CA: Sage Publications.
  51. Sweet, S. A., & Meiksins, P. (2008). Changing contours of work: jobs and opportunities in the new economy. Thousand Oaks: Pine Forge Press.
  52. Wicks, A. C, Berman, A. L., & Jones, T. M. (1999). The structure of optimal trust: moral and strategic implications. Academy of Management Review, 24 (1), 99-116.
  53. Wilensky, H. L. (1964). The Professionalization of Everyone? The American journal of Sociology, 70 (2), 137-158.
  54. Williamson, O. E. (1993). Calculativeness, trust, and economic organization, journal of Law and Economics, 36 (1), 453-486.
  55. Zeng, M., & Chen, X. P. (2003). Achieving cooperation in multiparty alliances: A social dilemma approach to partnership management. The Academy of Management Review, 28 (4), 587-605.
  56. Zucker, L. G. (1986). Production of trust: Institutional sources of economic structure. In S. Barry & L. Cummings (Eds.), Research in Organizational Behavior (Vol. 8, pp. 53-111). Greenwich: JAI Press.
Cytowane przez
Udostępnij na Facebooku Udostępnij na Twitterze Udostępnij na Google+ Udostępnij na Pinterest Udostępnij na LinkedIn Wyślij znajomemu