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Arendt Michael (Business Development Manager)
Innovation and Design for Six Sigma
Economics and Organization of Enterprise, 2009, vol. 4, nr 2, s. 22-32, rys., wykr., bibliogr. 24 poz.
Słowa kluczowe
Sektor usług, Innowacje, Sześć Sigma
Services sector, Innovations, Six Sigma
Innovation is the engine of growth for many companies. Six Sigma on the other hand is an outgrowth of the quality movement and has found its way from manufacturing into the service industries. While many authors argue that the rigor of Six Sigma is in contradiction with the degrees of freedom an innovative company may need to come up with new ideas, this paper is seeking to show that Six Sigma may help the process of innovating effectively. (original abstract)
Pełny tekst
  1. Abernathy W. J., Clark K. B., (1985). Innovation: Mapping the winds of creative destruction, Research Policy, 14, p. 3-22
  2. Adner R., Levinthal D., (2001). Demand Heterogeneity and Technology Evolution: Implications for Product and Process Innovation, Management Science, 47(5), p. 611-628
  3. Cole R. E., (2002)., From continuous improvement to continuous innovation, Total Quality Management, 13(8), p. 1051-1056
  4. Dalgleish S., (2003). Six Sigma? No Thanks., Quality, 42(4), p. 22-23
  5. Cusumano M., Suarez F. F., Kahl S., (2007). Product, Process, and Service: A New Industry Lifecycle Model
  6. DeBresson C., Townsend J., (1981). Multivariate models for innovation - Looking at the Abernathy-Utterback model with other data, Omega, 9(4), p. 429-436
  7. Drucker P. F., (2002). The Discipline of Innovation, Harvard Business Review, 80(8), p. 95-102
  8. Hindo B. & Grow B., (2007). Six Sigma: So yesterday?, BusinessWeek, June 11, 2007, p. IN 11
  9. Huston L., Sakkab N., (2006): Connect and Develop: Inside Procter and Gamble's New Model for Innovation, Harvard Business Review, 84(3), p. 58-66
  10. Jacowski T., (2007). Six Sigma As The Ultimate Management Tool
  11. Kanter R. M., (2006). Innovation: The Classic Traps, Harvard Business Review, Nov 2006, p. 73-83
  12. Lee C., (2001). Why you can safely ignore Six Sigma, Fortune Magazine, January 22, 2001, p. 140
  13. Luecke R., (2003). Harvard Business Essentials: Managing Creativity and Innovation, Harvard Business School Press, Boston, MA
  14. McGregor J., (2008). Most Innovative Companies: Smart Ideas for Tough Times, Business Week, April 28, 2008, p. 61-63
  15. Miller D., Hartwick J., LeBreton-Miller I., (2004). How to detect a management fad and distinguish it from a classic, Business Horizons, 47(4), p. 7-16
  16. OECD (2007): Growth, Innovation and Equity: The Global Policy Challenge,3343,en_2649_37417_37977061_1_1_1_1,00.html
  17. Popadiuk S., Choo C. W., (2006). Innovation and knowledge creation: How are these concepts related?, International Journal of Information Management, 26, p. 302-312
  18. Prahalad C. K., Krishnan M. S., (2008): The New Age of Innovation: Driving Co-created Value Through Global Networks, McGraw Hill, New York
  19. Schumpeter J. A., (2008). Capitalism, Socialism, and Democracy, Harperperennial, New York
  20. Southwell D., Gannaway D., Orrell J., Chalmers D., Abraham C., (2005). Strategies for effective dissemination of project outcomes, The University of Queensland and Flinders University, Australia
  21. Urabe K., Child J., Kagono T., (1988). Innovation and Management, International Comparisons, Walter de Gruyter, New York
  22. Utterback J. M., Abernathy W. J., (1975). A Dynamic Model of Process and Product Innovation, Omega, 3(6), p. 639-656
  23. Yang K., El-Haik B., (2003): Design for Six Sigma, A Roadmap for Product Development, McGraw Hill, New York
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