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Davy Anna (Warsaw School of Economics, Poland)
Sourcing of it Services - Industry Trends
Information Systems in Management, 2014, vol. 3, nr 2, s. 102-112, tab., bibliogr. 26 poz.
Systemy Informatyczne w Zarządzaniu
Słowa kluczowe
Technologia informacyjna, Usługi informacyjne, Outsourcing, Offshoring, Chmura obliczeniowa
Information Technology (IT), Information services, Outsourcing, Offshoring, Cloud computing
This article is an attempt to sum up the trends in the sourcing of IT services during the last decade and to forecast how the industry will develop in the coming years. A substantial part of the article concerns the trend of offshoring IT services and the experiences of those companies that decided to move part or whole of their IT operations offshore. The author analyses the outcomes of this phenomenon and shows possible new trends in this field. The role of Poland on the global offshoring market is also mentioned in the article. A short description of cloud computing as an important new IT outsourcing technology is also provided. (original abstract)
Pełny tekst
  1. Overby S., 7 lessons of the Offshoring Pioneers, April 19, 2013.
  2. Baldwin H., Outsourcing, Adieu: Companies retake the reins on IT services, July 18, 2013.
  3. On the turn; India's outsourcing business, The Economist, January 19, 2013.
  4. Du Preez D., Outsourcing contracts leave IT leaders feeling 'stuck in the past', July 3, 2013.
  5. Crane J., The death of outsourcing and other IT management trends, December 28, 2012.
  6. Welcome home; Offshoring, The Economist, January 19, 2013.
  7. Here, there and everywhere, The Economist, January 19, 2013.
  8. Stiglitz J. Outsourced and out of work, July 4, 2013.
  9. Overby S. Offshoring will kill 1,5 million IT jobs by 2017, August 30, 2013.
  10. Sen A. Bank of America shifts some projects back to US from India, May 13, 2013.
  11. Sen A. US-based outsourcing firms gain favour, Jul 8, 2013.
  12. Thibodeau P. U.S. workers found to outperform offshore staffers, Computerworld, August 1, 2013.
  13. Outsourcing święci triumfy w Polsce, January 2, 2013.
  14. Polski sektor BPO liderem regionu, August 16, 2013.
  15. Best and brightest; Education standards, The Economist, August 17, 2013.
  16. Polska staje się liderem branży IT w Europie. Niebawem wyprzedzimy Rosję, May 24, 2013.
  17. Overby S. 9 IT outsourcing trends to watch in 2013, December 18, 2012.
  18. Benchmarking IT industry competitiveness 2011, BSA,
  19. Overby S. 7 more IT outsourcing lessons from Offshoring Pioneers, April 22, 2013.
  20. Overby S. Is integration-as-a-service the IT model of the future?, September 13, 2012.
  21. Lydecker D. Cloud services are poised for a breakout moment,, May 30, 2013.
  22. Zaka Z. Chmura w biurach, Wprost, July 28, 2013.
  23. Overby S. How a private cloud saves money and environment,, January 18, 2013.
  24. Corbin K. US cloud firms suffer from NSA PRISM program,, July 25, 2013.
  25. 2013 BSA Global Cloud Computing Scorecard,
  26. Radło M. Offshoring i outsourcing. Implikacje dla gospodarki i przedsiębiorstw, Oficyna Wydawnicza SGH, 2013.
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