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Authayarat Waratta (Tokyo Institute of Technology, Japan), Umemuro Hiroyuki (Tokyo Institute of Technology, Japan)
Affective Management and its Effects on Management Performance
Journal of Entrepreneurship, Management and Innovation (JEMI), 2012, vol. 8, nr 2, s. 5-25, tab., bibliogr. 45 poz.
Tytuł własny numeru
Contemporary Management Concepts
Słowa kluczowe
Zarządzanie, Interesariusze, Zachowania organizacyjne
Management, Stakeholders, Organisational behaviour
streszcz., summ.
Zarządzanie afektywne (ang. affective management) jest nową koncepcją zarządzania zgodnie z którą procesy decyzyjne menedżerów powinny brać pod uwagę doświadczenia emocjonalne zainteresowanych stron. Aby wykazać, że ta koncepcja może mieć pozytywny wpływ na funkcjonowanie organizacji, autorzy pracy podejmują badanie relacji zachodzącej pomiędzy afektywnością kierownictwa firmy i wskaźnikami funkcjonowania organizacji. Autorzy proponują ankietę, opartą o Kartę Afektywnego Zarządzania, dla zbadania postrzegania ważności afektywnego zarządzania i stosowanych praktyk afektywnego zarządzania wśród menedżerów. Badanie zostało przeprowadzone na próbie 43 członków ścisłego kierownictwa firm w Tajlandii. Rezultaty analizy korelacji pomiędzy wskaźnikami afektywnego zarządzania i kluczowymi wskaźnikami rentowności firmy wskazują na istnienie pozytywnego związku pomiędzy praktykowaniem zarządzania afektywnego i rezultatami firm w zakresie ich rentowności oraz ich wartości rynkowej. (abstrakt oryginalny)

Affective management is a new concept which suggests that top managers should take stakeholders' affective experiences into account when making their management decisions. To show that this concept could contribute to the improvement of management performance in organizations, this study investigated the correlations between the affectiveness of top management and management performance indices. Our questionnaire based on the Affective Management Scorecard was employed to assess top managers' recognition of the importance, as well as the actual practices of affective management. Top managers from 43 Thai organizations participated in the study. A correlation analysis was conducted to observe whether affective management indices would correlate with management performance indices, such as return on equity, return on assets, price to earnings ratio, and price to book value ratio. The findings showed that the results for organizations practicing affective management were positively correlated with their management performance in both profitability and good perceptions by investors. (original abstract)
Pełny tekst
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