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Gražulis Vladimiras (Mykolas Romeris University), Markuckiene Elzbieta (Mykolas Romeris University)
Current issues of the development of employee intercultural competency in work environment : (analysis of the experience of Lithuanian organizations)
Edukacja Ekonomistów i Menedżerów : problemy, innowacje, projekty, 2014, nr 3 (33), s. 53-65, tab., bibliogr. poz. 21
Education of Economists and Managers : problems, innovations, projects
Słowa kluczowe
Pracownicy w organizacji, Globalizacja, Organizacje wielokulturowe, Kompetencje
Employees in the organization, Globalization, Intercultural organisation, Competences
During the past decade the interest of scientists in multiculturalism has increased sig- nificantly, as the need for the development of intercultural competency has become more explicitly manifested in the work environment of organizations. In Lithuania the analysis of intercultural competency is still quite a new research area and is conducted intermit- tently, i.e. only certain aspects related to intercultural competency are analysed. This article analyses various scientific approaches to the phenomenon of interculturalism and tendencies of its manifestation in the organizational environment. The authors present an empirical research which involved nearly half a thousand respondents (N=464) from the capital public institutions and small municipalities of Lithuania employees who work pri- marily in the public sector. The survey questionnaire allows to assess skills of intercultural competency, the geography and frequency of intercultural communication, dimensions of competencies of employees in Lithuanian organizations, etc. and to establish the problems characteristic of the competency development. Based on the obtained data the authors of the article establish the problems characteristic of the development of intercultural competence in Lithuanian organizations and provide an overview of future perspectives. (original abstract)
Dostępne w
Biblioteka Główna Uniwersytetu Ekonomicznego w Krakowie
Biblioteka Szkoły Głównej Handlowej w Warszawie
Biblioteka Główna Uniwersytetu Ekonomicznego w Katowicach
Biblioteka Główna Uniwersytetu Ekonomicznego w Poznaniu
Biblioteka Główna Uniwersytetu Ekonomicznego we Wrocławiu
Pełny tekst
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  3. Byram, M., Zarate, G., (1997), Definitions, Objectives and Assessment of Socio-cultural Competence, Strasbourg: Council of Europe.
  4. Campion, M. A., Fink, A. A., Ruggeberg, B. J., Carr, L., Phillips, G. M., Odman, R. B., (2011), Doing competencies well: Best practices in competency modelling, "Personnel Psychology", 64, pp. 225-262.
  5. Chen, H. C., Naquin, S. S., (2006), An integrative model of competency development, training design, assessment center, and multi-rater assessment, "Advances in Developing Human Resources", 8, pp. 265-282.
  6. Chen, G.M., Starosta, W. J., (1996), Intercultural communication competence: a synthesis, "Communication Yearbook", 19, pp. 353-383.
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  15. Petkevičiūtė, N., Budaitė, R., (2005), Vadovų tarpkultūrinė kompetencija Lietuvos organizacijose, "Organizacijų vadyba: sisteminiai tyrimai", 36, pp. 133-150.
  16. Petkevičiūtė, N., Kupinas Š., (2012), Kultūrinės dimensijos komunikacijoje ir derybose: smulkaus verslo įmonės atvejis, "Ogranizacijų vadyba: sisteminiai tyrimai", 62, pp. 81-96.
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  21. Williams R., (1983), Keywords: a vocabulary of culture and society, London: Fontana Press.
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