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Autor
Kic-Drgas Joanna (Koszalin University of Technology, Poland)
Tytuł
Communication Conflicts in an International Environment
Źródło
Global Management Journal, 2015, vol. 7, nr 1,2, s. 73-80, rys., bibliogr. 15 poz.
Słowa kluczowe
Badania międzykulturowe, Komunikowanie, Kulturowe aspekty komunikowania
Intercultural research, Communication, Cultural aspects of communication
Uwagi
summ.
Abstrakt
Paradoxically, in the century of the Internet and modem social media, communication seems to be the biggest problem of humankind. The gravity of the communication misunderstandings is often underestimated. Nevertheless, it influences not only interpersonal contacts in the private area but also corporate sphere. In the latter case, it seems to be the cause of decreasing efficacy and a deteriorating atmosphere at work. That is the reason why permanent discussion concerning communication misunderstandings and barriers in the corporate area is essential. The following paper discusses the subject referring to both theoretical and practical sides of the issue. In the first part, the theoretical foundation of communication is presented. The author concentrates on depicting communication from different perspectives of disciplines dealing with the subject (linguistic, psychological and social). An overview of topics such as communication skills, features of efficient communication and conditions of intercultural communication in international corporations is provided. The second part of the paper provides an insight into the nature of conflicts in a corporation, with an attempt to identify the most critical areas. In this part of the article, the quantitative and qualitative research results are reported. Intercultural differences, specific language and work positions are only a few aspects that are taken into account in the research.(original abstract)
Dostępne w
Biblioteka Główna Uniwersytetu Ekonomicznego w Poznaniu
Pełny tekst
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Bibliografia
Pokaż
  1. Blundel, Richard, Ippolito, Kate (2008) Effective Organizational Communication: perspectives, Principles and Practices. Edinburgh Gate: Pearson.
  2. Bryant, Erin M., Marmot, Jennifer, Ramirez, Artemio Jr. (2011) A Functional Approach to social Networking Sites, pp. 7-21. In: Wright Kevin B, Wright Lynne M, Webb: Computer- mediated Communication in Personal Relationships. NY: Peter Lang: NY.
  3. Fielding, Michael (2006) Effective Communication in Organisations. Cape Town: Juta&Co.
  4. Chambers, Harry, E. (2001) Effective Communicational Skills for Scientific and Technical Professionals. New York: Basic Books.
  5. Holiday, Adrian, Hyde, Martin, Kullman John (2006) Intercultural Communication: An Advanced Recourse Book for Students. NY: Routledge.
  6. Kaul, Asha (2006) Effective Business Communication. New Delphi: Prentice Hall.
  7. Krizan, A.C., Merrier, Patricia, Logan, Joice P. Williams, Karen Schneiter (2008) Business Communication. Mason: South-Western Cengage Learning.
  8. Mistry K., Jaggers J., Lodge A., Alton M., Mericle J., Frush K., Meliones J. (2008). Using Six Sigma Methodology to Improve Handoff Communication in High Risk Patients. Advances in Patient Safety: New Directions and Alternative Approaches. Vol. 3. Rockville, MD: Agency for Healthcare Research and Quality.
  9. Pfeiffer, J. William (1989) Conditions that hinder effective communication, http://home.snu.edu/~jsmith/library/body/v06.pdf, 12.09.2014.
  10. Piller, Ingrid (2011) Intercultural Communication: A Critical Introduction. Edinburgh: Edinburgh University Press.
  11. Rogers, Carl (1961) Communication: Its Blocking and Its Facilitation. Boston: Houghton Mifflin.
  12. Rosengren, Karl Erik (2000) Communication. An Introduction. London: SAGE Publications.
  13. Wandberg, Robert (2000) Communication: Creating Understanding.Mankato, Minnesota: Capstone Press.
  14. Watzlawick, Paul (2011) Man kann nicht nicht kommunizieren- Ein Lesebuch.Bern: Hans Huber Verlag.
  15. Wright, Kevin B, Wright, Lynne M, Webb (2011) Computer-mediated Communication in Personal Relationships. NY: Peter Lang.
Cytowane przez
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ISSN
2080-2951
Język
eng
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