BazEkon - Biblioteka Główna Uniwersytetu Ekonomicznego w Krakowie

BazEkon home page

Meny główne

Autor
Kachniewska Magdalena (Warsaw School of Economics, Poland)
Tytuł
Tourism Value Added Creation Through a User-Centric Context-Aware Digital System
Tworzenie wartości dodanej w turystyce w oparciu o kontekstualny system cyfrowy zorientowany na użytkownika
Źródło
Zeszyty Naukowe Uniwersytetu Szczecińskiego. Ekonomiczne Problemy Turystyki, 2014, nr 4(28), s. 103-118, bibliogr. 45 poz.
Scientific Journal. Economic Problems of Tourism
Słowa kluczowe
Tworzenie wartości, Turystyka, Wartość dodana
Value creation, Tourism, Value added
Uwagi
streszcz., summ.
Abstrakt
Celem opracowania jest prezentacja koncepcji kontekstualnego ekosystemu cyfrowego zorientowanego na użytkownika oraz uzasadnienie zastosowania tej koncepcji w procesie tworzenia wartości dodanej w turystyce. W artykule przedstawiono pojęcie, cechy i znaczenie kontekstowych aplikacji mobilnych w perspektywie ich zdolności dostarczania wartości dodanej. Następnie dokonano przeglądu wybranych aplikacji turystycznych o różnym stopniu zdolności rozpoznawania kontekstu i dostarczania adekwatnej informacji użytkownikom (turystom). Artykuł oparto na analizie literatury przedmiotu i wyników dotychczasowych badań oraz na przeglądzie praktycznych przykładów zastosowania mobilnych aplikacji kontekstualnych w turystyce.(abstrakt autora)

This paper seeks to focus on the idea of a user-centric context-aware digital system and its rationale in a process of tourism value creation. The purpose of the study is to offer an understanding of the context-aware applications in order to analyse their usefulness in tourism marketing. This is achieved through a literature review of existing research and the demonstration of several applications in travel and hospitality which might enrich the set of marketing tools adopted by tourism regions and enterprises.(author's abstract)
Dostępne w
Biblioteka Główna Uniwersytetu Ekonomicznego w Poznaniu
Biblioteka Główna Uniwersytetu Szczecińskiego
Pełny tekst
Pokaż
Bibliografia
Pokaż
  1. Abowd G. et al., Cyberguide: A MobileContext-aware tour guide, ACM Wireless Networks, 1997, 3:5, pp. 421-433.
  2. Albers M., Kim L., Web design issues when searching for information using handheld interfaces, "Technical Communication" 2002, Vol. 49, No. 3, pp. 314-29.
  3. Bradley N., Dunlop M. (2004), Towards a User-centric and Multidisciplinary Framework for Designing Context-aware Applications, http://core.kmi.open.ac.uk/ display/9015638 (accessed: 12.02.2014).
  4. Bradley S., Designing for a Hierarchy of Needs, "Smashing Magazine" 2010, www. smashingmagazine.com/2010/04/26/designing-for-a-hierarchy-ofneeds (accessed 5.03.2014).
  5. Briscoe G., De Wilde P. (2006), Digital Ecosystems: Evolving service-oriented architectures, in: Conference on Bio Inspired Models of Network, Information and Computing Systems, IEEE Press.
  6. Carlsson C., Carlsson J., Walden P. (2006), Mobile travel and tourism services on the Finnish market: In search of the limits of the possible, in: Proceedings of the 24th EuroCHRIE Congress, Thessaloniki, Greece, October 25-28, 2006.
  7. Carlsson C., Walden P., Supporting Tourists at the Bomarsund Fortress with a Mobile Value Service, "Journal of Information Technology Theory and Application" 2010, Vol. 11, Issue 1, pp. 43-56.
  8. Carlsson C., Walden P., Yang Y. (2008), Travel MoCo - A mobile community service for tourists, in: Proceedings of the 7th International Conference on Mobile Business, IEEE Computer Society, Barcelona, Spain, July 7-8, 2008.
  9. Cheverst K., Mitchell K., Davies N., Exploring context-aware information push, "Personal and Ubiquitous Computing" 2002, Vol. 6, No. 4, pp. 276-81.
  10. Cheverst, K., Davies, N., Mitchell, K., Friday, A., Efstratiou, C. (2000), Developing a Context-aware Electronic Tourist Guide: Some Issues and Experiences. Proc. of CHI, Netherlands, April 2000, pp. 17-24.
  11. Christensen J., Sussman J., Levy S., Bennett E. B., Wolf T.V., Kellogg W.A., Too much information, "ACM Queue" 2006, July/August, pp. 51-7.
  12. Corrigan M., Miller H. G. (2011), Toward a user-centric digital ecosystem, IT Pro, July/ August 2011, pp. 12-15.
  13. Damiani E., Uden, L, Trisnawaty Wangsa I. (2007), The future of E-learning: E-learning ecosystem, Inaugural Digital EcoSystems and Technologies Conference, 2007.
  14. Dawson P. (2009), A Definition: Total Experience Design, EMC Consulting Blogs, consultingblogs.emc.com/pauldawson/archive/2009/12/01/a-definitiontotalexperience- design.aspx (accessed 12.02.2014).
  15. Dey A.K., Abowd G.D. (2000), Towards a better understanding of context and contextawareness, Technical Report GIT-GVU-99-22, http://dsv.su.se/fuse/int8/docs/ context.pdf (accessed 15 Feb 2014).
  16. Germanakos P. et al., Improving M-Commerce services Effectiveness with the use of user- Centric Content Delivery, "Journal of Electronic Commerce in Organizations" 2008, Vol. 6, Iss. 1.
  17. Grönroos C., Service logic revisited: Who creates value? And who co-creates?, "European Business Review" 2008, No. 20(4), pp. 298-314.
  18. Grün C. et al. (2008), Assisting tourists on the move - an evaluation of mobile tourist guides in: Proceedings of the 7th ICMB, Barcelona, July 7-8, 2008.
  19. Helal A.S., Moore S.E., Ramachandran C., Drishti B. (2001), An integrated Navigation System for Visually Impaired and Disabled. Proc. of 5th International Symposium on Wearable Computer, Zurich.
  20. Kaasinen E., User needs for location-aware mobile services, "Personal and Ubiquitous Computing" 2003, Vol. 7, No. 1, pp. 70-9.
  21. Kachniewska M. (2011), Wpływ tendencji i trendów występujących po stronie popytu turystycznego na fenotyp współczesnej turystyki, Zeszyty Naukowe Uniwersytetu Szczecińskiego nr 694, Problemy Zarządzania, Finansów i Marketingu nr 22, Konsument na rynku usług, pp. 265-275.
  22. Kachniewska M. (2014), New marketing paradigms: facing leading consumer trends and their repercussions for tourism industry, "Folia Turistica" (forthcoming).
  23. Kaptein M.C., Eckles D. (2010), Selecting Effective Means to Any End: Futures and Ethics of Persuasion Profiling, Persuasion Profiling (www.persuasion-profiling.com/wpcontent/ uploads/2010/04/EffectiveMeans.pdf).
  24. Kitson L. (2011), User-Led Does Not Equal User-Centered, "UX Magazine", (http:// uxmag.com/strategy/user-led-does-notequal-user-centered).
  25. Kjeldskov J., Skov M.B. (2004), Supporting work activities in healthcare by mobile electronic patient records, Proceedings of the 6th Asian Pacific Conference on Computer Human Interaction, Rotorua, Springer, Heidelberg, pp. 191-200.
  26. Lau S.L. (2012), Towards a user centric context aware system: empowering users through activity recognition using a smartphone as an unobtrusive device, Kassel University Press.
  27. Malaka R., Zipf A, (2000), DEEP MAP-Challenging IT research in the framework of a tourist information system, in: D. Fesenmaier, S. Klein, D. Buhalis (eds.), Information and Communication Technologies in Tourism 2000. Proceedings of ENTER 2000, Barcelona, Springer Computer Science, Wien, New York, pp. 15-27.
  28. Miller K. D., Fabian F., Lin S.-J., Strategies for online communities, "Strategic Management Journal" 2009, Vol. 30, pp. 305-22.
  29. Mizzaro S., Relevance: the whole history, "Journal American Society for Information Science" 1997, Vol. 48, No. 9, pp. 810-32.
  30. Panayiotou C., Samaras G. (2004), mPERSONA: Personalized portals for the wireless user, Mobile Networks and Applications (MONET), Special Issue on Mobile and Pervasive Commerce, 9(6).
  31. Parasuraman A., Reflection on gaining competitive advantage through customer value, "Journal of the Academy of Marketing Science" 1997, Vol. 25, No. 2, pp. 154-61.
  32. Pariser E. (2011), Welcome to the Brave New World of Persuasion Profiling, www.wired. com/magazine/2011/04/st_essay_persuasion_profiling (accessed 08.02.2014).
  33. Pashtan A., Blattler R., Heusser A., Scheuermann P. (2003), CATIS: a context aware tourist information system, Proceedings of the 4th International Workshop of Mobile Computing, Rostock, www.ece.northwestern.edu/peters/references/IMC.CATIS. pdf (accessed 11.01.2014).
  34. Patterson P.G., Spreng, R., Modelling the relationship between perceived value, satisfaction and repurchase intentions in a B2B services context, "International Journal of Service Industry Management" 1997, Vol. 8, No. 5, pp. 414-34.^6 Poslad S. et al. (2001), "CRUMPET: Creation of User-friendly Mobile services Personalised for Tourism, Proceedings of 2nd International Conference on 3G Mobile Communication Technologies, London, IEEE Press, Piscataway, NJ, pp. 28-32.
  35. Pospischil G., Umlauft M., Michlmayr E. (2002), Designing LoL@: A mobile tourist guide for UMTS, Mobile HCI, Springer.
  36. Rasinger J., Fuchs M., Höpken W., Information search with mobile tourist guides: A survey of usage intention, "Information Technology & Tourism" 2007, No. 9(3/4), pp. 177-194.
  37. Ravald A., Gronroos C., The value concept and relationship marketing, "European Journal of Marketing" 1996, Vol. 30, No. 2, pp. 19-30.
  38. Saracevic T. (1996), Relevance reconsidered, Proceedings of the 2nd Conference on Conceptions of Library and Information Science, Copenhagen, Information Research, London, pp. 201-18.
  39. Schaffer E., Weinschenk S. (2009), The Evolving Institutionalization of Usability: User Experience as Strategy, white paper, Human Factors International, Inc.
  40. Setten M., Pokraev S., Koolwaaij J. (2004), Context-aware recommendations in the mobile tourism application, Proceedings of 3rd International Conference Adaptive Hypermedia and Web-based Systems, Eindhoven, Springer, Heidelberg, pp. 235-44.
  41. Sirakaya E., Woodside A.G., Building and testing theories of decision making by travellers, "Tourism Management" 2005, No. 26(6), pp. 815-832.
  42. Tala M., Schiopu A., Brindusoiu C., (2011), Bleisure - a new trend in tourism industry, Forum Ware International Special Issue 1 (2011).
  43. Tan E. M.-Y., Foo S., Goh D., Theng Y.-L., TILES: classifying contextual information for mobile tourism applications, "New Information Perspectives" 2009, Vol. 61, No. 6, pp. 565-586.
  44. Toffler A. (1970), Future Shock, New York, Random House.
  45. Yeshin, T. (2000), Integrated Marketing Communications - The Holistic Approach, Butterworth-Heinemann, Oxford.
Cytowane przez
Pokaż
ISSN
1640-6818
1644-0501
Język
eng
Udostępnij na Facebooku Udostępnij na Twitterze Udostępnij na Google+ Udostępnij na Pinterest Udostępnij na LinkedIn Wyślij znajomemu