BazEkon - Biblioteka Główna Uniwersytetu Ekonomicznego w Krakowie

BazEkon home page

Meny główne

Marona Bartłomiej (Cracow University of Economics, Poland / Kolegium Ekonomii, Finansów i Prawa), Wilk Anna
Tenant Mix Structure in Shopping Centres : Some Empirical Analyses from Poland
Entrepreneurial Business and Economics Review, 2016, vol. 4, nr 2, s. 51-65, rys., tab., bibliogr. 28 poz.
Tytuł własny numeru
Real Estate and Construction Economics
Słowa kluczowe
Zarządzanie nieruchomościami, Centra handlowe, Placówki handlowe
Real estate management, Shopping centres, Sales outlets
Objective: The objective of this paper is to find an ideal tenant mix structure for the current shopping centres in Upper Silesian Urban Area Region in Poland, taking under consideration consumer preferences and behaviour.

Research Design & Methods: Apart from literature review, empirical research is based on a survey questionnaire. The Analytic Hierarchy Process was applied in the analysis of the data collected.

Findings: The research confirmed that to a great extent the valid tenant mix structure in the surveyed shopping centres meets with friendly attitude of customers. However, there are areas where improvement can increase the visitors' satisfaction. Moreover, it was proven that shopping remains the main reason for customers' visits in shopping centres, in spite of extending the offer of this type of places with new functions.

Implications & Recommendations: Real estate managers are recommended to take actions aiming at increasing competitiveness on the market via the extension of the proposed shopping offer and their adjustment to customers' expectations. For the managers, the results of the conducted research suggest lack of the necessity for radical transformations, and transforming Polish shopping centres into facilities of the fourth and fifth generation, which is slow in Poland, is, as it turns out, not necessarily expected, since customers identify shopping centres mainly with their traditional function.

Contribution & Value Added: The proposed research model and findings can serve as a useful lens within the research of tenant mix structure in shopping centres in other parts of the Poland. (original abstract)
Dostępne w
Biblioteka Główna Uniwersytetu Ekonomicznego w Krakowie
Biblioteka Szkoły Głównej Handlowej w Warszawie
Biblioteka Główna Uniwersytetu Ekonomicznego w Katowicach
Biblioteka Główna Uniwersytetu Ekonomicznego we Wrocławiu
Pełny tekst
  1. Abghari, M., & Hanzaee, K. (2011). Investigation of the Effects of Stores' Tenant Mix and Internal and External Environmental Conditions on Customer Satisfaction from Shopping Centers in Iran. International Journal of Marketing Studies, 3(1), 158-164.
  2. Adamus, W., & Gręda, A. (2005). Wspomaganie decyzji wielokryterialnych w rozwiązywaniu wy-branych problemów organizacyjnych i menedżerskich. Badania operacyjne i decyzje, 2, 10-15.
  3. Borgers, A., Brouwer, M., Kunen, T., Jessurun, J., & Janssen, I. (2010). A virtual reality tool to measure shoppers' tenant mix preferences. Computers. Environment and Urban Systems, 34, 377-388.
  4. Bucklin, L. P. (1967). The concept of mass in intra - urban shopping. Journal of Marketing, 31, 37-42.
  5. Carter, Ch., & Allen, M. (2012). A Method for Determining Optimal Tenant Mix (Including Location) in Shopping Centers. Cornell Real Estate Review, 10, 72-73.
  6. Celińska-Janowicz, D. (2011). Centra handlowe wobec miejskiej przestrzeni publicznej- nie tylko imitacja. Paper presented at XXIV Konwersatorium Wiedzy o Mieście. Retrieved from
  7. Commercial market H1 2015. Report. Poland (2015). Warsaw: Knight Frank.
  8. Dawson, J. A. (1983). Shopping centre development. New York: Longman.
  9. Eppli, M., & Benjamin, J. (1994). The Evolution of Shopping Center Research: A Review and Analy-sis. The Journal of Real Estate Research, 9(1), 5-32.
  10. Fong, P. (2003). What makes big dumb bells a mega shopping mall?, pp. 2. Presented at 4th Inter-national Space Syntax Symposium. Retrieved from
  11. Krakow Real Estate market 2014 (2015), Cracow: Knight Frank.
  12. Kong, E., & Kim, Y. (2013). Examination of spatial characteristics influencing sales by tenant types in shopping mall, Paper presented at Ninth International Space Syntax Symposium. Retrieved from
  13. Mejia, L., & Eppli, M. (1999). The Identification, Performance, and Tenant Mix of Dominant and Non-Dominant Malls, pp.2. Retrieved from
  14. Michon, R., Yu, H., Smith, D., & Chebat, J-Ch. (2008). The Influence of Mall Environment on Female Fashion Shoppers' Value and Behaviour. Journal of Fashion Marketing and Manage-ment, 12(4), 456-468.
  15. Ojouk, Ch. (2010). Analysis of tenant mix in shopping malls. The case study of the junction and T-malls, pp. 19-21. Retrieved from, (accessed October 2015).
  16. Prusak, A., Strojny, J., & Stefanów, P. (2014). Analityczny Proces Hierarchiczny na skróty- kluczowe pojęcia i literatura. Humanities and Social Sciences, 19(21), 179-192.
  17. Prusak, A., Stefanów, P., & Gardian, M. (2013). Graficzna forma kwestionariusza w badaniach AHP/ANP. Modern Management Review, 171-189.
  18. Reimers, V., & Clulow, V. (2004). Retail concentration: a comparison of spatial convenience in shopping strips and shopping centres. Journal of Retailing and Consumer Services, 11, 209.
  19. Raport II Poł. 2014 Retail Research Forum Polska (2014), Rada Centrów Handlowych.
  20. Rutkowski, M., & Skarzyński, A. (2011). Zagadnienia realizacji centrów handlowo-rozrywkowych na przykładzie budowy galerii Malta w Poznaniu. Civil and Environmental Engineering, 2, 645.
  21. Sadal, M. (2015). Raport Cushman&Wakefield: ranking marek w polskich centrach handlowych. Retrieved from
  22. Szczepańska, J. (2011). Demokracja przez projekt? Wykorzystanie teorii space syntax do zrozumie-nia współobecności różnych użytkowników w przestrzeni publicznej (Unpublished master's thesis, Uniwersytet Warszawski, Poland), Retrieved from .
  23. Tang, H. (2009). The influence of tenant mix planning on the patronage of neighborhood shopping centres in Hong Kong, (Unpublished master's thesis, The University of Hong Kong, Hong Kong), Retrieved from
  24. Teller, Ch., & Reutterer, T. (2008). The Evolving Concept of Retail Attractiveness: what makes retail agglomerations attractive when customers shop at them? Journal of Retailing and Con-sumer Services, 15(3), 127-143.
  25. Timmermans, H. (1993). Predictive Models of Consumer Spatial Shopping Behavior. In Garling T., Golledge R. (Ed.), Behavior and Environment. Psychological and Geochartical Approaches, pp. 349-350. North Holland: Elsevier.
  26. You, T., Crosby, N., Lizieri, C., & McCann, P. (2004). Tenant Mix Variety in Regional Shopping Cen-tres: Some UK Empirical Analyses. Real Estate & Planning Working Paper 21650. Retrieved from
  27. Yiu, Ch., Xu, S., & Cheong, H. (2008). Space allocation and tenant placement at high-rise shopping malls. Journal of Retail and Leisure Property, 7(4), 315-324.
  28. Zieba, M., Belniak, S., & Gluszak, M. (2013). Demand for sustainable Office space in Poland: the results from a conjoint experiment In Krakow. Property management, 31(5), 404-419.
Cytowane przez
Udostępnij na Facebooku Udostępnij na Twitterze Udostępnij na Google+ Udostępnij na Pinterest Udostępnij na LinkedIn Wyślij znajomemu