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Nemec Juraj (Masaryk University, Brno, Czech Republic), Mikušová-Meričková Beata (Matej Bel University, Banska Bystrica, Slovakia), Murray-Svidroňová Mária (Matej Bel University, Banska Bystrica, Slovakia)
Risk Management in Public Service Innovations: The Case of Slovakia
Scientific Publications / University of Economics in Katowice. Public Risk Management. T. 1, Perspective of Theory and Practice, 2016, s. 175-186, tab.
Słowa kluczowe
Usługi publiczne, Innowacje, Zarządzanie ryzykiem, Sektor publiczny, Innowacje społeczne
Public services, Innovations, Risk management, Public sector, Social innovations
Innovation of public services is possible in the environment of a new concept of government that is defined as the sum of interactions between cooperating actors from the public and private sectors solving social problems. The emphasis is on the citizens and on building a civil society For innovation in the public sector to be successful, there must be consistency between the character of the innovation and the environment where the innovation takes place. The innovation process requires legitimacy political sustainability, strong democratic values (and respect for the needs of the citizens. Innovation in the public sector is a social innovation that should bring economic value as well as legal and democratic values to the provision of public services. Social innovations represent a key component of current governmental reform agendas and this topic is very frequently discussed in the academic, but also professional world. Because of the very specific character of innovations, and because of their importance (for example innovations provide possibility for better quality of public services without significant costs increase, what is rather important today, in austerity times) there is a clear need for more primary research in this area.) stated that risk is conceptualised when entering the innovation process not only at the "development and implementation" stage but already at the prior stage of formulating the change ("invention stage"). It is here that uncertainty inevitably becomes part of the process. (fragment of text)
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Biblioteka Główna Uniwersytetu Ekonomicznego w Krakowie
Biblioteka Główna Uniwersytetu Ekonomicznego w Katowicach
Biblioteka Główna Uniwersytetu Ekonomicznego w Poznaniu
  1. Bason C. (2010): Leading Public Sector Innovation. Policy Press, Bristol.
  2. Bhatta G. (2003): "Don't Just Do Something, Stand There!" Revisiting the Issue of Risks in Innovation in the Public Sector. "The Innovation Journal: The Public Sector Innovation Journal", Vol. 8, No. 2. Article 3, available online at scholarly-style/8 2J3_bhatta_innovate-risk.pdf (accessed: 14.10.2015).
  3. Brown L., Osborne S.P. (2013b): The Handbook of Innovation in Public Services. Edward Elgar, London.
  4. Hood C. (2002): The Risk Game and the Blame Game. "Government and Opposition", Vol. 37, No. 1, pp. 15-37.
  5. Korteland E., Bekkers V. (2008): Diffusion and Adoption of Electronic Service Delivery Innovations in Dutch e-Policing. "Public Management Review", Vol. 10(1), pp. 71-88.
  6. Moore M., Hartley J. (2008): Innovations in Governance. "Public Management Review", Vol. 10, No. 1, pp. 3-20.
  7. Pollitt C.H., Bouckaert G. (2011); Public Management Reform: A Comparative Analysis New Public Management, Governance, and the Neo-Weberian State. Third Edition, Oxford University Press, Oxford.
  8. Renn O. (2008): Risk Governance: Coping with Uncertainty in a Complex World. Earthscan, London. Wilson J. (1989): Bureaucracy. What Governments Do and Why They Do It. Basic Books, New York.
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