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Cenkci Ada T. (Northern Kentucky University, Landrum Hall (LA))
Leader Power, Conflict Handling Styles, and Subordinate Compliance: A Study on Information Technology Professionals in Turkey
International Journal of Management and Economics, 2018, vol. 54, nr 1, s. 18-35, tab., bibliogr. 75 poz.
Zeszyty Naukowe / Szkoła Główna Handlowa. Kolegium Gospodarki Światowej
Słowa kluczowe
Przywództwo, Zarządzanie konfliktami, Technologie informacyjne i telekomunikacyjne
Leadership, Conflict management, Information and Communication Technology (ICT)
Klasyfikacja JEL: M10, M12, M15, D23
The purpose of this study is to examine the impact of leaders' power bases and styles of handling conflict on subordinate behavioral and attitudinal compliance. Convenience sampling was used, and 353 information technology (IT) professionals in Turkey participated in the survey. The outcomes revealed that leaders' cooperative and dominating conflict management styles (CMSs), "expert and referent power", and legitimate power positively influence subordinates' behavioral compliance. In addition,"expert and referent power" and legitimate power positively affect attitudinal compliance, while avoiding and dominating CMSs negatively influence it. Overall, the results partially support the influence of leader power bases and styles of handling conflict on subordinate compliance. This study contributes to the literature by investigating the listed variables with a sample of IT professionals employed in various industries in Turkey. Organizations can utilize the study results to increase leadership effectiveness and to deliver better management of IT human capital.(original abstract)
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Biblioteka Szkoły Głównej Handlowej w Warszawie
Pełny tekst
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