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Autor
Rizun Mariia (University of Economics in Katowice, Poland)
Tytuł
Software solutions for knowledge workers
Narzędzia programowe dla pracowników wiedzy
Źródło
Rocznik Naukowy Wydziału Zarządzania w Ciechanowie, 2017, t. 11, nr 1-4, s. 201-211, rys., tab., bibliogr. 27 poz.
Research Yearbook Faculty of Management in Ciechanów
Słowa kluczowe
Zarządzanie wiedzą, Strategia zarządzania, Gospodarka, Zaangażowanie pracowników
Knowledge management, Management strategy, Economy, Employees' engagement
Uwagi
streszcz., summ.
Abstrakt
W artykule została uzasadniona ważność zarządzania wiedzą w dzisiejszej gospodarce. Głównymi podmiotami badań są pracownicy wiedzy i stosowane przez nich narzędzia programowe. Artykuł zawiera autorską wersję definicji zarządzania wiedzą oraz pracowników wiedzy. Analizowana jest współzależność działań pracowników wiedzy, ich ról i zadań. Artykuł rozważa istniejące narzędzia pro-gramowe z punktu widzenia ich stosowania przez pracowników wiedzy. Wyróżnione są najczęściej używane narzędzia programowe. W ostatniej części artykułu są przedstawione wnioski z prowadzonych badań, a również dalsze ich etapy.(abstrakt oryginalny)

The importance of knowledge management in today's economy is justified in the paper. Knowledge workers and the software tools they apply are chosen as major subjects of the research. The paper contains the author's versions of the definitions of knowledge management and knowledge worker. The correlation of knowledge actions, knowledge worker roles and tasks is analyzed. This paper considers the existing software tools from the point of view of their application by knowledge workers. The most frequently used software tools are distinguished. Conclusions on the research are drawn and further steps of the research are de- scribed in the final part of the paper.(original abstract)
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Bibliografia
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  1. Brooking, A. (1999); Corporate memory: Strategies for knowledge management. London: International Thomson Business Press.
  2. Dalkir, K. Introduction to Knowledge Management. Mitpress. https://mitpress.mit.edu/sites/default/files/titles/content/9780262015080_sch_0001. pdf (access date 30-01-2017).
  3. Davenport, T. H. (2005); Thinking for a Living. How to Get Better Performance and Re- sults from Knowledge Workers. Boston: Harvard Business School Press. https://www researchgate. net/publication/248078273_Thinking_for_A_Living_How_to_Get_Bet- ter_Performance_and_Results_from_Knowledge_Workers (access date 21-05-2016).
  4. Drucker, P F. (1995); Managing in a Time of Great Change. New York: Truman Talley Books/Dutton.
  5. Figurska, I. (2015); Knowledge Workers Engagement in Work in Theory and Practice. "Human Resources Management & Ergonomic", 2(9), pp.43-59. https://frcatel.fri.uni- za.sk/hrme/files/2015/2015_2_04.pdf (access date 17-06-2016)
  6. Frost, A. (2010); An Educational KM Site. http://www.knowledge-management-tools. net (access date 27-01-2917).
  7. Gotcha. UC Berkeley's School of Information Management & Systems. [Online]: http:// web.archive.org/web/20070306094725/http://www2.sims.berkeley.edu/courses/is213/ s99/Projects/P9/web_site/about_km.html (access date 01-02-2017)
  8. Gurteen, D. (2006); The Gurteen Perspective: Taking Responsibility. "Inside Knowledge Magazine", 10(1). http://www.ikmagazine.com/display.asp? articleid=ae03f1ca- -f94b-4bd5-9be9-0cb68079cb6f (access date 20-01-2011).
  9. Hasan, H. M. and Pfaff, C. (2006); e Wiki: a Tool to Support the Activities of the Knowledge Worker. In H. M. Hasan, G. Whymark & J. Findlay (Eds.), Transformational Tools for 21st Century Minds: 21C2006 (pp. 38-48). Sydney: Knowledge Creation Press. http://ro.uow.edu.au/cgi/viewcontent.cgi?article=3301&context=commpapers (access date 20-02-2017).
  10. Kaiser, J.M., Conrad, J., Koehler, C., Wanke, W and Weber, C. (2008); Classification of Tools and Methods for Knowledge Management in Product Development. Design Knowledge and Collaboration, International Design Conference. Pp. 809-816. https://www.designsociety.org/publication/26783/classification_of_tools_and_meth- ods_for_knowledge_management_in_product_development (access date 24-02-2017).
  11. Macintosh, A. Knowledge Management. Artificial Intelligence Applications Institute, School of Informatics - The University of Edinburgh. http://www.aiai.ed.ac.uk/~alm/ kamlnks.html (access date 01-02-2017).
  12. Mikuła, B. (2006); Knowledge Based Organizations (in Polish). Kraków: Publishing House of Economic Academy in Kraków. 255 p. http://www.e-mentor.edu.pl/artykul/ index/numer/14/id/279 (access date 22-06-2016).
  13. Morawski M. (2003); Problematyka zarządzania pracownikami wiedzy, "Przegląd Organizacji, Vol. 1, pp. 17-20.
  14. Morello, D. and Caldwell, F. (2001); What Are Knowledge Workers? What Makes Them Thick? Gartner Group Research. http://www.marcusball.com/work/TechReference/What%20Are%20Knowledge%20 Workers%20What%20Makes%20Them%20Tick.htm (access date 22-06-2016).
  15. OECD Glossary of Statistical Terms. http://stats.oecd.org/glossary/detail.asp?ID=6878 (access date 01-02-2017)
  16. Oxford Dictionary. https://en.oxforddictionaries.com/definition/us/knowledge_management (access date 02-02-2017).
  17. Pyoria, P (2005); The concept of knowledge work revisited. "Journal of Knowledge Management", vol. 9, No. 3, pp. 116-127. http://www.emeraldinsight.com/doi/pdfpl us/10.1108/13673270510602818 (access date 16-06-2016).
  18. Reinhardt, W, Schmidt, B., Sloep, P and Drachsler, H. (2011); Knowledge Worker Ro- les and Actions - Results of Two Empirical Studies. "Knowledge Process Management", 18(3), pp. 150-174.
  19. Rizun, M. (2017); Maturity Models as the Element of Knowledge Management Develop- ment. Materials of the 10th Conference of Young Scientists "Actual Issues Raised by Young Scientists" (in the process of edition).
  20. Rizun, M. (2016); Moodle Platform as a Knowledge Management System: Results of a Questionnaire Research. Economic Studies, Scientific Journal of the University of economics in Katowice, Informatics and Econometrics, 296 (6), pp. 49-63.
  21. Serrat, O. (2008); Managing Knowledge Workers. Knowledge Solutions. Asian Devel- opment Bank. http://digitalcommons.ilr.cornell.edu/intl/146/ (access date 17-06-2016).
  22. Sivasubramanian, S. (2016); Process Model for Knowledge Management. Language Technologies Institute, School of Computer Science, Carnegie Mellon University. [Online] https://www.lti.cs.cmu.edu/work/technical-reports (access 01-11-2016).
  23. Skrzypek, E. (2009); Creativity of Knowledge Workers and Their Impact on Innovative- ness of Enterprises (in Polish). http://www.instytut.info/Vkonf/site/32.pdf (access date 17-06-2016).
  24. Snowden, D. (2009); Defining KM. Cognitive Edge. http://cognitive-edge.com/blog/ defining-km/ (access date 28-01-2017).
  25. Staniszkis, W. (2015); Empowering the Knowledge Worker: End-User Software Engi- neering in Knowledge Management. Springer International Publishing, Switzerland. Hammoudi, S. et al. (Eds.): ICEIS 2015, LNBIP 241, pp. 1-17. http://www.rodan.pl/ editor-cm-web-portlet/content/NjIzNQ= = .pdf (access date 21-02-2017).
  26. The Business Dictionary. http://www.businessdictionary.com/definition/knowledge-management.html (access date 29-01-2017).
  27. Wiig, K. Knowledge Management Glossary. Knowledge Research Institute, Inc. http:// www.krii.com/downloads/KM_glossary.pdf (access date 28-01-2017).
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ISSN
1897-4716
Język
eng
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