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Autor
Stjepić Ana-Marija (University of Zagreb, Croatia), Ivančić Lucija (University of Zagreb, Croatia), Vugec Dalia Suša (University of Zagreb, Croatia)
Tytuł
Mastering Digital Transformation Through Business Process Management: Investigating Alignments, Goals, Orchestration, and Roles
Źródło
Journal of Entrepreneurship, Management and Innovation (JEMI), 2020, vol. 16, nr 1, s. 41-73, rys., tab., bibliogr. s. 64-72
Tytuł własny numeru
Business Process Management: Current Applications and the Challenges of Adoption
Słowa kluczowe
Transformacja cyfrowa, Zarządzanie procesami biznesowymi, Gospodarka cyfrowa, Technologie cyfrowe, Digitalizacja, Przegląd literatury
Digital transformation, Business Process Management (BPM), Digital economy, Digital technologies, Digitizing, Literature review
Uwagi
Klasyfikacja JEL: O31
streszcz., summ.
Abstrakt
Zarówno zarządzanie procesami biznesowymi, jak i transformacja cyfrowa to obszary, które były przedmiotem zainteresowania zarówno środowiska akademickiego, jak i praktyki. Ponieważ cyfrowa transformacja to tworzenie nowych, innowacyjnych modeli biznesu i/lub zmiana i doskonalenie istniejącego modelu biznesu za pomocą technologii cyfrowych, można postawić pytanie dotyczące roli zarządzania procesami biznesowymi w transformacji cyfrowej. Aby rzucić na to nieco światła, niniejszy artykuł przedstawia teoretyczne ramy dla obserwacji związku między zarządzaniem procesami biznesowymi a transformacją cyfrową. Ponadto, podano wyniki obszernego przeglądu literatury i analizy w odniesieniu do przedstawionych ram. Wyniki potwierdzają ważną rolę zarządzania procesami biznesowymi w transformacji cyfrowej. Jednak wyniki wskazują również na potrzebę dalszych badań i lepszego zrozumienia praktyki. (abstrakt oryginalny)

Both business process management and digital transformation are areas that have been a topic of interest for both academia and practice. Since digital transformation is the creation of new, innovative business models and/or change and improvement of the existing business model with the help of digital technologies, one could raise a question regarding the role which business process management plays in digital transformation. With the purpose of shedding some light on that, this paper presents a theoretical framework for observing the link between business process management and digital transformation. Moreover, the results of an extensive literature review and analysis with regards to the presented framework has been given. The results confirm the important role of business process management in digital transformation. However, the results also indicate the need for further research and a greater understanding of practice. (original abstract)
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Cytowane przez
Pokaż
ISSN
2299-7075
Język
eng
URI / DOI
https://doi.org/10.7341/20201612
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