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Autor
Chmielecki Michał (Clark University)
Tytuł
Leading Intercultural Virtual Teams during the COVID-19 Pandemic - Research Results
Źródło
Journal of Intercultural Management, 2021, vol. 13, nr 1, s. 69-87, tab., bibliogr. 18 poz.
Słowa kluczowe
Pandemia, Przywództwo, COVID-19
Pandemic, Leadership, COVID-19
Uwagi
Klasyfikacja JEL: M1, M16
summ.
Abstrakt
Objective: The coronavirus (COVID-19) outbreak has been officially classified as a pandemic by the World Health Organization (WHO), meaning the infection is progressing faster and faster in many countries simultaneously. The United States of America has announced a travel ban on 28 European countries, many countries have closed universities, schools and kindergartens, and large gatherings of people have been forbidden. Many companies including Google, Apple and Microsoft encourage or mandate employees to adopt a work-from-home policy. For companies in the modern technology industry, the infrastructure and policy necessary for remote working are undoubtedly already implemented. However, for many smaller companies and organizations the situation was very different. Remote working and virtual team management did not occur or were limited to only a few people. The aim of the article is to present the problems of leading virtual intercultural teams, with particular emphasis on the situation of the COVID-19 pandemic.
Methodology: Contemporary texts in the domain of cross-cultural leadership have been reviewed. Relevant existing research has been reviewed and primary research conducted. The latter consisted of 24 IDIs (Individual In-depth Interviews) with employees from various Polish organizations.
Findings: The COVID-19 pandemic has forced thousands of enterprises to let their employees work remotely, but many of these companies were not as technologically prepared for the situation as they thought. We are faced with increasing international cooperation and coordination. The outbreak of COVID-19 has accelerated the need for clear standards in remote and virtual teamwork. The article analyzed the positive and negative aspects of the impact of COVID-19 on organizations and ways of virtual leadership.
Value Added: This article answers the questions about the main problems faced by managers who had to lead teams in a virtual way.
Recommendations: The author is aware of the fact that this is only an exploratory study. It is recommended that in order to gain a fuller picture of the issues underlying the findings, quantitative research with large number of respondents should be undertaken. (original abstract)
Pełny tekst
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Bibliografia
Pokaż
  1. Arasaratnam, L. A., & Doerfel, M. L. (2005). Intercultural communication competence: Identifying key components from multicultural perspectives. International Journal of Intercultural Relations, 29(2), 137-163.
  2. Bargiela-Chiappini, F., & Nickerson, C. (2003). Intercultural business communication: A rich field of studies. Journal of Intercultural Studies, 24(1), 3-15.
  3. Brislin, R. W., & Yoshida, T. (1994). Intercultural communication training: An introduction (Vol. 2). Thousand Oaks: Sage.
  4. Chmielecki, M. (2009). Coaching modern day nomads. Journal of Intercultural Management, 1(2), 135-146.
  5. Chmielecki, M. (2013). Culture as a barrier of knowledge sharing. Journal of Intercultural Management, 5(2), 101-111.
  6. Chmielecki, M. (2012). Cultural barriers of knowledge management-a case of Poland. Journal of Intercultural Management, 4(2), 100-110.
  7. Grosse, C. U. (2002). Managing communication within virtual intercultural teams. Business Communication Quarterly, 65(4), 22-38.
  8. Herder, J. G. (1969). JG Herder on social and political culture. Cambridge: Cambridge University Press.
  9. Jawor, A. (2009). Kultura w mieście idealnym. Warszawa: Korporacja Polonia.
  10. Liberska, B. (Ed.). (2002). Globalizacja: mechanizmy i wyzwania: praca zbiorowa. Warszawa: Polskie Wydawnictwo Ekonomiczne.
  11. Mączyński, J., Sułkowski, Ł., & Przytuła, S. (2019). Leadership across cultures. Berlin: Peter Lang.
  12. Milosevic, D. Z. (1999). Echoes of the silent language of project management. Project Management Journal, 30(1), 27-39.
  13. Snow, C. C., Snell, S. A., Davison, S. C., & Hambrick, D. C. (1996). Use transnational teams to globalize your company. Organizational dynamics, 24(4), 50-67.
  14. Sułkowski, Ł. (2020). Covid-19 pandemic; recession, virtual revolution leading to de-globalization?. Journal of Intercultural Management, 12(1), 1-11.
  15. Tylor, E. B. (1871). Primitive culture: Researches into the development of mythology, philosophy, religion, art and custom (Vol. 2). London: J. Murray. As cited in: https://www2.palomar.edu/anthro/culture/culture_1.htm.
  16. United Nations: Department of Economic and Social Affairs (2006). Trends in Total Migrant Stock: The 2005 Revision. POP/DB/MIG/Rev.2005/Doc. New York: United Nations.
  17. Varner, I., & Palmer, T. M. (2001, May). Successful intercultural work teams: the role of human resource management. In ABC European Convention, Dresden, Germany, May 24-26 (pp. 24-26).
  18. Winkler R. (2008). Zarządzanie komunikacją w organizacjach zróżnicowanych kulturowo. Kraków: Wolters Kluwer.
Cytowane przez
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ISSN
2080-0150
Język
eng
URI / DOI
http://dx.doi.org/10.2478/joim-2021-0003
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