- Autor
- Sytnik Natalia (National Technical University of Ukraine, "Igor Sikorsky Kyiv Polytechnic Institute", Ukraine), Kravchenko Maryna (National Technical University of Ukraine, "Igor Sikorsky Kyiv Polytechnic Institute", Ukraine)
- Tytuł
- Application of Knowledge Management Tools : Comparative Analysis of Small, Medium, and Large Enterprises
- Źródło
- Journal of Entrepreneurship, Management and Innovation (JEMI), 2021, vol. 17, nr 4, s. 121-156, rys., tab., bibliogr. s. 149-155
- Tytuł własny numeru
- Entrepreneurship and Innovation in the Age of Digital Transformation
- Słowa kluczowe
- Analiza porównawcza, Zarządzanie wiedzą, Małe i średnie przedsiębiorstwa, Duże przedsiębiorstwa
Comparative analysis, Knowledge management, Small business, Large enterprises - Uwagi
- Klasyfikacja JEL: M12, M14, O15, 031
streszcz., summ. - Abstrakt
- CEL: Celem niniejszego opracowania było przeprowadzenie analizy porównawczej inicjatyw zarządzania wiedzą (KM) w małych, średnich i dużych przedsiębiorstwach działających na Ukrainie oraz podkreślenie specyfiki polityk KM, a także zakresu i intensywności aplikacyjnych narzędzi KM w tych kategoriach. W szczególności badanie koncentrowało się na spójności między świadomością znaczenia wiedzy/KM i polityk KM, a zakresem i intensywnością stosowania zarówno narzędzi skoncentrowanych na człowieku, jak i narzędzi technologii komunikacji informacyjnej (ICT). METODYKA: Koncepcja badania została opracowana w oparciu o integracyjną perspektywę społeczno-techniczną. Dane empiryczne uzyskano poprzez badanie ankietowe wśród 90 menedżerów małych, średnich i dużych przedsiębiorstw ukraińskich, których wyniki poddano analizie statystycznej. WYNIKI: Podkreślono zarówno wspólne, jak i wyróżniające cechy tych kategorii pod względem KM. Chociaż wszystkie przedsiębiorstwa, niezależnie od wielkości, wykazywały wysoką świadomość znaczenia wiedzy/KM dla prowadzonej przez nich działalności, to jednak stwierdzono istotne różnice pomiędzy małymi i dużymi przedsiębiorstwami w odniesieniu do ich polityki KM, zakresu stosowania zaawansowanych narzędzi KM oraz intensywności niektórych z nich, tradycyjne i zaawansowane aplikacje narzędzi KM. We wszystkich przypadkach przedsiębiorstwa duże wykazywały wyższy poziom tych cech w porównaniu z przedsiębiorstwami małymi, natomiast przedsiębiorstwa średnie były bardziej zbliżone do przedsiębiorstw dużych. W przeciwieństwie do powszechnego poglądu na MŚP jako sektor jednorodny pod względem KM, badanie pokazuje jego niejednorodność pod względem inicjatyw KM. Według szeregu badanych wskaźników zaobserwowano istotne różnice między małymi i dużymi przedsiębiorstwami, natomiast różnice między średnimi i dużymi przedsiębiorstwami były znacznie mniej oczywiste. IMPLIKACJE DLA TEORII I PRAKTYKI: Teoretycznym wkładem tego badania było dostarczenie dowodów na heterogeniczność sektora MŚP w oparciu o szereg cech KМ. To odkrycie pozwala nam pogłębić naszą wiedzę na temat różnic pojęciowych w podejściach KM, stosowanych przez różne kategorie przedsiębiorstw. Z praktycznego punktu widzenia, przy projektowaniu konkretnych polityk, programów i narzędzi KM, które w większym stopniu zaspokajają potrzeby przedsiębiorstw, należy wziąć pod uwagę wielkość przedsiębiorstwa. Im większe przedsiębiorstwo, tym bardziej ustrukturyzowane, celowe i świadome podejście do KM, które należy zastosować. ORYGINALNOŚĆ I WARTOŚĆ: Nie przeprowadzono wcześniej żadnych badań empirycznych, które dotyczyłyby analizy porównawczej inicjatyw KM w małych, średnich i dużych przedsiębiorstwach działających na Ukrainie, a także w innych transformujących się gospodarkach państw postsowieckich. (abstrakt oryginalny)
PURPOSE: The purpose of this study was to conduct a comparative analysis of knowledge management (KM) initiatives in small, medium, and large enterprises operating in Ukraine, and to highlight the specific characteristics of KM policies, as well as the scope and intensity of KM tools application in these categories. In particular, the study focused on the consistency between the awareness of knowledge/KM importance and KM policies, and the scope and intensity of the application of both human-centered tools and information communication technology (ICT) tools. METHODOLOGY: The concept of the study was developed on the basis of an integrative socio-technical perspective. The empirical data were obtained through a questionnaire survey among 90 managers of small, medium, and large Ukrainian enterprises and were analyzed statistically. FINDINGS: Both common and distinctive characteristics of these categories in terms of KM were highlighted. Although all enterprises, regardless of their size, showed a high awareness of knowledge/KM importance for their business, significant distinctions between small and large enterprises were found with regard to their KM policies, the scope of advanced KM tools application, and the intensity of some traditional and advanced KM tools application. In all cases, large enterprises showed higher levels of these characteristics compared to small enterprises, whereas medium enterprises were more similar to large enterprises. In contrast to the common view on SMEs as a homogeneous sector in terms of KM, the study shows its heterogeneity in terms of KM initiatives. According to a number of indicators studied, significant differences were observed between small and large enterprises, whereas the distinctions between medium and large enterprises were much less obvious. IMPLICATIONS FOR THEORY AND PRACTICE: The theoretical contribution of this study was the provision of SMEs sector heterogeneity evidence based on a number of KМ characteristics. This finding allows us to deepen our knowledge of conceptual differences in KM approaches, applied by different enterprise categories. From a practical perspective, an enterprise size should be taken into account while designing specific KM policies, programs and tools to meet enterprises' needs to a greater extent. The larger the enterprise is, the more structured, deliberate, and conscious the KM approach that should be applied is. ORIGINALITY AND VALUE: No empirical research that addresses the comparative analysis of KM initiatives in small, medium, and large enterprises operating in Ukraine, as well as in other transition economies of post-Soviet states, has been previously performed, and this study fills the gap. (original abstract) - Pełny tekst
- Pokaż
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- Cytowane przez
- ISSN
- 2299-7075
- Język
- eng
- URI / DOI
- https://doi.org/10.7341/20211745