- Autor
- Kusuma Gusti Agung Teja (Universitas Mahasaraswati Denpasar, Denpasar, Indonesia), Sapta I Ketut Setia (Universitas Mahasaraswati Denpasar, Denpasar, Indonesia), Wijana I Made Dauh (Universitas Mahasaraswati Denpasar, Denpasar, Indonesia), Tahu Gregorius Paulus (Universitas Mahasaraswati Denpasar, Denpasar, Indonesia), Indiani Ni Luh Putu (Warmadewa University, Denpasar, Indonesia)
- Tytuł
- Building SMEs' Passion for Utilising Digital Media: a Study of SMEs during the COVID-19 Pandemic
- Źródło
- Forum Scientiae Oeconomia, 2022, vol. 10, no. 3, s. 151-168, tab., rys., bibliogr. 92 poz.
- Słowa kluczowe
- COVID-19, Małe i średnie przedsiębiorstwa, Technologie cyfrowe
COVID-19, Small business, Digital technologies - Uwagi
- summ.
- Abstrakt
- This research aims to offer new insights and fills a gap in previous studies by including a passion for mediating the influence of perceived usefulness and perceived ease of use on intention. Data were collected from 43 small and medium-sized enterprises (SMEs) in Bali, one of the provinces of Indonesia. Partial least squares structural equation modelling (PLS-SEM) was used to analyse and test hypotheses. The results of this study prove that the Technology Acceptance Model (TAM), especially perceived usefulness, has constructed the concept of passion. There is a need to measure the influence of perceived ease of use and perceived usefulness of digital media on passion to stimulate the intention to use digital media during economic stagnation affected by the COVID-19 pandemic. To date, no such analysis has been conducted in previous studies. This research is quantitative, using a pre-existing measurement scale. The results indicate no significant effect of passion on SME intention to use digital media. Another finding of this study is that the usefulness of digital media can drive SMEs' passion, but this is not the case with perceived ease of use, which is not proven to drive SMEs' passion for using digital media. Passion has proven to be unable to mediate TAM on interest. The practical implication of this research is that awareness of the usefulness of digital media is sufficient to stimulate the enthusiasm of SMEs for using digital media. (original abstract)
- Dostępne w
- Biblioteka SGH im. Profesora Andrzeja Grodka
- Pełny tekst
- Pokaż
- Bibliografia
- Adjei, J.K., Odei-Appiah, S., Tobbin, P.E. (2020), Explaining the determinants of continual use of mobile financial services, Digital Policy, Regulation and Governance, 22(1), 15-31. https://doi.org/10.1108/DPRG-09-2019-0074
- Ainsworth, A B., Pentina, I., Aditya S. M., Mohammed, S. B. M. (2017), Mobile payments adoption by US consumers: An extended TAM, International Journal of Retail & Distribution Management, 45(6), 626-640. DOI:10.1108/IJRDM-08-2016-0144
- Arora, S., Sahney, S. (2018), Antecedents to consumers' showrooming behaviour: an integrated TAM-TPB framework, The Journal of Consumer Marketing, Santa Barbara, 35(4), 438-450. DOI:10.1108/JCM-07-2016-1885
- Akuraun, S.I., Mwuese, T.N., Dakung, R., Gajere, M.C. (2019), Entrepreneurial passion and venture performance: a proposed framework, Management Research Review MRN, Patrington, 42(10), 1133-1147. DOI:10.1108/MRR-10-2018-0382
- Anna-Sophie, O., Odekerken-Schröder, G. (2019), Achieving continued usage in online banking: a post-adoption study, The International Journal of Bank Marketing, 37(6), 1394-1418. DOI:10.1108/IJBM-09-2018-0239
- Akuraun, S.I., Goyit, M.G., Dakung, R.J. (2021), Entrepreneurship education programme, passion and attitude towards self-employment, Journal of Entrepreneurship in Emerging Economies, 13(1), 64-85. DOI:10.1108/JEEE-11-2019-0170
- Bank Indonesia (021). Laporan Perkembangan Perekonomin Provinsi Bali Februari 2021. https://www.bi.go.id/id/publikasi/laporan/lpp/Pages/Laporan-Perekonomian-Provinsi-Bali-Februari-2021.aspx, (accessed 22 October 2021)
- Ben, M.K. (2016), An analysis of business' acceptance of internet banking: an integration of e-trust to the TAM, The Journal of Business & Industrial Marketing, 31(8), 982-994. DOI:10.1108/JBIM-10-2016-271
- Brooks, R., Fortun. (2020), Eurozone Output Gaps and the COVID-19 Shock, Intereconomics, 55(5), 291-296. DOI:10.1007/s10272-020-0918-9
- Back, K., Lee, C., Stinchfield, R. (2011), Gambling Motivation and Passion: A Comparison Study of Recreational and Pathological Gamblers, Journal of Gambling Studies, 27(3), 355-70. DOI:10.1007/s10899-010-9212-2
- Bailey, A.A., Bonifield, C.M., Arias, A. (2018), Social media use by young Latin American consumers: An exploration, Journal of Retailing and Consumer Services, 43, 10-19. DOI:10.1016/j.jretconser.2018.02.003
- Bianchi, C., Andrews, L. (2018), Consumer engagement with retail firms through social media: an empirical study in Chile, International Journal of Retail & Distribution Management, 46(4), 364-385. DOI: 10.1108/IJRDM-02-2017-0035
- Buabeng-Andoh, C., Yaokumah, W., Tarhini, A. (2019), Investigating students' intentions to use ICT: A comparison of theoretical models, Education and Information Technologies, 24(1), 643. DOI:10.1007/s10639-018-9796-1
- Baum, J.R., Locke, E.A. (2004), The relationship of entrepreneurial traits, skill, and motivation to subsequent venture growth, Journal of Applied Psychology, 89(4), 587-598. DOI: 10.1037/0021-9010.89.4.587
- Bashir, I., Madhavaiah, C. (2015), Consumer attitude and behavioural intention towards Internet banking adoption in India, Journal of Indian Business Research, 7(1), 67-102. DOI:10.1108/JIBR-02-2014-0013
- Bignetti, B., Santos, A.C.M.Z., Hansen, P.B., Henriqson, E. (2021), The Influence of Entrepreneurial Passion and Creativity on Entrepreneurial Intentions, Revista de Administração Mackenzie, 22(2), 1-32. DOI: 10.1590/1678-6971/eRAMR210082
- Caniëls, M.C.J., Lenaerts, H.K.L., Gelderman, C.J. (2015), Explaining the internet usage of SMEs, Internet Research, 25(3), 358-377. DOI:10.1108/IntR-12-2013-0266
- Cardon, M.S., Sudek, R., Mitteness, C. (2009), The impact of perceived entrepreneurial passion on angel investing, Frontiers of Entrepreneurship Research, 29(2), 1-15. DOI:10.5465/AMBPP.2009.44244277
- Chauhan, V., Yadav, R., Choudhary, V. (2019), Analyzing the impact of consumer innovativeness and perceived risk in internet banking adoption: A study of Indian consumers, The International Journal of Bank Marketing, 37(1), 323-339. DOI:10.1108/IJBM-02-2018-0028
- Chen, N. (2019), Extending a TAM-TTF model with perceptions toward telematics adoption, Asia Pacific Journal of Marketing and Logistics, 31(1), 37-54. DOI:10.1108/APJML-02-2018-0074
- Chin, W.W. (1998), The partial least squares approach for structural equation modelling, in: G. A. Marcoulides (Ed.), Modern methods for business research (pp.295-236). London: Lawrence Erbaum Associates.
- Chin, W. W., Newsted, P. R. (1999). Structural equation modeling analysis with small samples using partial least squares, in: R. H. Hoyle (Ed.), Statistical strategies for small sample research (pp. 307-341). Thousand Oaks: CA: Sage Publications.
- Chiou, J.S., Shen, C.C. (2012), The antecedents of online financial service acceptance: the impact of physical banking services on Internet banking acceptance, Behavior and Information Technology, 31(9), 859-871. DOI:10.1080/0144929X.2010.549509
- Crespo-Hervás, J., Calabuig-Moreno, F., Prado-Gascó, V., Añó-Sanz, V., Juan Núñez-Pomar, J. (2019), The role of passion in the quality-value-satisfaction-intentions chain: Linear models and the QCA approach for athletes, Economic Research-Ekonomska Istraživanja, 32(1), 352-369, DOI: 10.1080/1331677X.2018.1553683
- Dash, M., Mohanty, A.K., Pattnaik, S., Mohapatra, R.C., Sahoo, D.S. (2011), Using the TAM model to explain how attitudes determine adoption of Internet banking, European Journal of Economics, Finance and Administrative Sciences, 36(1), 50-59.
- Dumpit, D.Z., Fernandez, C.J. (2017), Analysis of the use of social media in Higher Education Institutions (HEIs) using the Technology Acceptance Model, International Journal of Educational Technology in Higher Education, 14(5), DOI:10.1186/s41239-017-0045-2
- Eugine, T.M., Tafadzwa, C.M., Nzewi, O. I. (2019), Determinants of entrepreneurial intention among Generation Y students within the Johannesburg Metropolitan area of South Africa, African Journal of Business and Economic Research, 14(3), 111-134. https://hdl.handle.net/10520/EJC-1881fc756b
- Elyassi, H. (2021), Economics of the Financial Crisis: Any Lessons for the Pandemic Downturn and Beyond? Contemporary Economics, 15, 100-121. DOI:10.5709/ce.1897-9254.438
- Foroughi, B., Iranmanesh, M., Sunghyup, S.H. (2019), Understanding the determinants of mobile banking continuance usage intention, Journal of Enterprise Information Management, 32(6), 1015-1033. DOI:10.1108/JEIM-10-2018-0237
- Faheem G.G., Zhang, J., Naeem, G.G., Rukhsana, G.G. (2018), Association between a parent's brand passion and a child's brand passion: A moderated moderated-mediation model, Psychology Research and Behavior Management, 11, 91-102. DOI:10.2147/PRBM.S161755
- Fornell, C.G. and Larcker, D.F. (1981), Evaluating structural equation models with unobservable variables and measurement error, Journal of Marketing Research, 18(1), 39-50. DOI/10.1177/002224378101800104
- Gao, L., Bai, X. (2014), A unified perspective on the factors influencing consumer acceptance of internet of things technology, Asia Pacific Journal of Marketing and Logistics, 26(2), 211-231. DOI:10.1108/APJML-06-2013-0061
- Gilal, F.G., Zhang, J., Gilal, R.G., Gilal N.G. (2020), Linking motivational regulation to brand passion in a moderated model of customer gender and age: an organismic integration theory perspective, Review of Managerial Science, Heidelberg Vol. 14(1), 87-113. DOI:10.1007/s11846-018-0287-y
- Giovanis, A.N., Binioris, S. and Polychronopoulos, G. (2012), An extension of TAM model with IDT and security/privacy risk in the adoption of internet banking services in Greece, EuroMed Journal of Business, 7(1), 24-53. DOI: 10.1108/14502191211225365
- Hair, J., Black, W., Babin, B., Anderson, R., Tatham, R. (2006). Multivariate Data Analysis (6th edition), Uppersaddle River, New Jersey, Pearson Prentice Hall.
- Hair, J.F., William C. B., Barry J. B., Rolph E. A. (2010), Multivariate Data Analysis (7th edition), Englewood Cliffs, NJ: Prentice Hall.
- Hair, J.F., Ringle, C.M., Sarstedt, M. (2011) PLSSEM: Indeed a Silver Bullet, Journal of Marketing Theory and Practice, 19(2), 139-152, DOI: 10.2753/MTP1069-6679190202
- Henseler, J., Ringle, C.M., Sinkovics, R.R. (2009), The use of partial least squares path modeling in international marketing, Advances in International Marketing, 20, 277-320. DOI: 10.1108/S1474-7979(2009)0000020014
- Héctor, M.C. (2017), Impact of entrepreneurial passion on entrepreneurial orientation with the mediating role of entrepreneurial alertness for technology-based firms in Mexico, Journal of Small Business and Enterprise Development, 24(2), 353-374. DOI:10.1108/JSBED-10-2016-0166
- Hsi-Peng, L., Chin-Lung H., Hsu, H-Y. (2005), An empirical study of the effect of perceived risk upon intention to use online applications, Information Management & Computer Security, 13(2/3), 106-120. DOI:10.1108/09685220510589299
- Hussein, R., Hassan, Salah. (2017), Customer engagement on social media: How to enhance continuation of use, Online Information Review, 41(7), 1006-1028. DOI:10.1108/OIR-02-2016-0047
- Irsa F.M., Najma I.M. (2019), Role of Trust in Relating Rewards and Marital Satisfaction among Married Individuals in Pakistan, Foundation University Journal of Psychology, 3(1), 80-107. DOI:10.33897/fujp.v3i1.30
- Kaindob, J. (2020), The Socio-economic Impact of COVID-19 on the Economy, The Journal of Applied Business and Economics, 22(10), 26-32.
- Karjaluoto, H., Töllinen, A., Pirttiniemi, J., Jayawardhena, C. (2014), Intention to use mobile customer relationship management systems, Industrial Management & Data Systems, 114(6), 966-978. DOI:10.1108/IMDS-11-2013-0480
- Kim, J. (2018), Platform Adoption Factors in the Internet Industry, Sustainability, 10 (9), 3185. DOI:10.3390/su10093185
- Kim, J.B. (2012), An empirical study on consumer first purchase intention in online shopping, integrating initial trust and TAM, Electronic Commerce Research, 12(2), 125-150. DOI: 10.1007/s10660-012-9089-5
- Kesharwani, A., Bisht, S.S. (2012), The impact of trust and perceived risk on Internet banking adoption in India: An extension of technology acceptance model, International Journal of Bank Marketing, 30(4), 303-322. DOI:10.1108/02652321211236923
- Koutromanos, G., Styliaras, G., Christodoulou, S. (2015), Student and in-service teachers' acceptance of spatial hypermedia in their teaching: The case of Hyper Sea, Education and Information Technologies, 20(3), 559-578. DOI:10.1007/s10639-013-9302-8.
- Kim, J. (2012), Development of a Health Information Technology Acceptance Model Using Consumers' Health Behavior Intention, Journal of Medical Internet Research, 14(5), DOI:10.2196/jmir.2143
- Khan, A., Qutab, S. (2016), Understanding research students' behavioural intention in the adoption of digital libraries, Library Review, 65(4/5), 295-319. DOI:10.1108/LR-06-2015-0070
- Lee, Y., Herrmann, P. (2021), Entrepreneurial passion: A systematic review and research opportunities, Journal of Small Business Strategy, 31(3), 122-147.
- Lim, W.M. (2015), Antecedents and consequences of e-shopping: An integrated model, Internet Research, 25(2), 184-217. DOI:10.1108/IntR-11-2013-0247
- Malhotra N. (2007), Marketing research: An applied orientation (5th edition). New Delhi: Pearson Education.
- Mack, K. S. (2007). Senses of seascapes: Aesthetics and the passion for knowledge. Organization, 14(3), 373-390. https://doi.org/10.1177/1350508407076150.
- McCole, P., Ramsey, E., Kincaid, A., Fang, Y., LI, H. (2019), The role of structural assurance on previous satisfaction, trust and continuance intention: The case of online betting, Information Technology & People, 32(4), 781-801. DOI:10.1108/ITP-08-2017-0274
- Mohammad A.A., Mouakket, S. (2010), The influence of technology acceptance model (TAM) factors on students' e-satisfaction and e-retention within the context of UAE e-learning Education, Business and Society: Contemporary Middle Eastern Issues, 3(4), 299-314. DOI:10.1108/17537981011089596
- Mohamed A.M.T.T., Hassanudin M.T.T., Anwar, A.P. (2018), Modeling crowdfunders' behavioral intention to adopt the crowdfunding-waqf model (CWM) in Malaysia: The theory of the technology acceptance model, International Journal of Islamic and Middle Eastern Finance and Management, 11(2), 231-249. DOI:10.1108/IMEFM-06-2017-0157
- M Claudia, T.D., Jung, T.H., Kim, W.G., Moon, Y. (2017), Hotel guests' social media acceptance in luxury hotel, International Journal of Contemporary Hospitality Management, 29(1), 530-550. DOI:10.1108/IJCHM-10-2015-0552
- Michels, M., Möllmann, J., Musshoff, O. (2019), Understanding the intention to use commodity futures contracts, Agricultural Finance Review, 79(5), 582-597. DOI:10.1108/AFR-02-2019-0025
- M Ma'ruf I., Amat, M., Pali, M., Abdi A. (2018), The contribution of entrepreneurial learning towards entrepreneurial passion and entrepreneurial action choice of vocational students, Journal of Physics: Conference Series, 1028(1). DOI:10.1088/1742-6596/1028/1/012082
- Mukherjee, K. (2020), Social media marketing and customers' passion for brands, Marketing Intelligence & Planning, 38 (4), 509-522. DOI: 10.1108/MIP-10-2018-0440
- Nunnally, J. C. (1978). Psychometric theory (2nd edition), New York: McGraw-Hill.
- Oktal, O., Alpu, O., Yazici, B. (2016), Measurement of internal user satisfaction and acceptance of the e-justice system in Turkey, Aslib Journal of Information Management, 68(6), 716-735. DOI:10.1108/AJIM-04-2016-0048
- Orsini, C., Tricio, J., Tapia, D., Segura, C. (2019), How dental students' course experiences and satisfaction of their basic psychological needs influence passion for studying in Chile, Journal of Educational Evaluation for Health Professions, 16, DOI:10.3352/jeehp.2019.16.37
- Park, E. (2013), The adoption of tele-presence systems: Factors affecting intention to use tele-presence systems, Kybernetes, 42(6), 869-887. DOI:10.1108/K-01-2013-0013
- Patel, K.J., Patel, H.J. (2018), Adoption of internet banking services in Gujarat: An extension of TAM with perceived security and social influence, The International Journal of Bank Marketing, 36(1), 147-169. DOI:10.1108/IJBM-08-2016-0104
- Pathak, D., Srivastava, S. (2020), Journey from passion to satisfaction: roles of belongingness and psychological empowerment: A study on social workers, The International Journal of Sociology and Social Policy, 40(3/4), 321-341. DOI:10.1108/IJSSP-11-2019-0237
- Perry, A. (2017), Factors comprehensively influencing acceptance of 3D-printed apparel, Journal of Fashion Marketing and Management, 21(2), 219-234. DOI:10.1108/JFMM-03-2016-0028
- Palazuelos, E., Ángel H.C., Javier M.d.C. (2019), Auditing and credit granting to SMEs: An integrative perceptual model, Managerial Auditing Journal, 34(1), 152-174. DOI:10.1108/MAJ-12-2018-2118
- Rahman, M.S., Mannan, M., Riasat, A. (2018), The rise of mobile internet: the adoption process at the bottom of the pyramid, Digital Policy, Regulation and Governance, 20(6), 582-599. DOI:10.1108/DPRG-05-2018-0024
- Romani-Dias, M., Carneiro, J. (2020), Internationalization in higher education: faculty tradeoffs under the social exchange theory, The International Journal of Educational Management, 34(3), 461-476. DOI:10.1108/IJEM-04-2019-0142
- Safeena, R. and Abdullah, H. (2010), Date, consumer perspectives on E-business value: Case study on Internet banking, Journal of Internet Banking and Commerce, 15(1), 1-13.
- Sapta, I. K. S., Rustiarini, N. W., Kusuma, I. G. A. E. T., Astakoni, I. M. P. (2021). Spiritual leadership and organizational commitment: The mediation role of workplace spirituality, Cogent Business & Management, 8(1), 1-15. DOI: 10.1080/23311975.2021.1966865
- Sapta, I., Sudja, I. N., Landra, I. N., Rustiarini, N. W. (2021). Sustainability performance of organization: mediating role of knowledge management, Economies, 9 (3), 97-105. DOI: 10.3390/economies9030097
- Shang, D., Wu, W. (2017), Understanding mobile shopping consumers' continuance intention, Industrial Management & Data Systems, 117(1), 213-227. DOI:10.1108/IMDS-02-2016-0052
- Shih, Y., Chen, C. (2013), The study of behavioral intention for mobile commerce: via integrated model of TAM and TTF, Quality and Quantity, 47(2), 1009-1020. DOI:10.1007/s11135-011-9579-x
- Shahzadi, M., Malik, S.A., Ahmad, M., Shabbir, A. (2018), Perceptions of fine dining restaurants in Pakistan: What influences customer satisfaction and behavioral intentions?, The International Journal of Quality & Reliability Management; 35(3), 635-655. DOI:10.1108/IJQRM-07-2016-0113
- Stenholm, P., Nielsen, M.S. (2019), Understanding the emergence of entrepreneurial passion: The influence of perceived emotional support and competences, International Journal of Entrepreneurial Behaviour & Research, 25(6), 1368-1388. DOI:10.1108/IJEBR-02-2018-0065
- Temoor A., Heidler, P., Amoozegar, A., Rao, T.A. (2021), The Impact of Entrepreneurial Passion on the Entrepreneurial Intention; Moderating Impact of Perception of University Support, Administrative Sciences, 11(2), 45. DOI:10.3390/admsci11020045
- Teo, T., Ömer, F.U., Bahçekapili, E. (2011), Efficiency of the technology acceptance model to explain pre-service teachers' intention to use technology, Campus-Wide Information Systems, 28(2), 93-101. DOI:10.1108/10650741111117798
- Vallerand, R.J., Blanchard, C., Mageau, G.A., Koestner, R., Ratelle, C., Leonard, M. Marsolais, J. (2003), Les passions de l'ame: on obsessive and harmonious passion, Journal of Personality and Social Psychology, 85(4), 756-767. DOI: 10.1037/0022-3514.85.4.756
- Vallerand, R. J. (2008), On the psychology of passion: In search of what makes people's lives most worth living, Canadian Psychology, 49, 1-13. DOI: 10.1037/0708-5591.49.1.1
- Vallerand, R. J. (2010). On passion for life activities: The dualistic model of passion, in: M. P. Zanna (Ed.), Advances in experimental social psychology, New York: Academic Press.
- Vallerand, R. J., Blanchard, C., Mageau, G. A., Koestner, R., Ratelle, C. F., Leonard, M., Marsolais, J. (2003), Les passions de l'aˆ me: On obsessive and harmonious passion. Journal of Personality and Social Psychology, 85, 756-767. DOI: 10.1037/ 0022-3514.85.4.756.
- Vallerand, R. J., Ratelle, C. F. (2002), Intrinsic and extrinsic motivation: A hierarchical model, in: E. L. Deci and R. M. Ryan (Eds.), Handbook of self-determination research (pp. 37-63), Rochester: University of Rochester Press.
- Vallerand, R. J. (2015). The psychology of passion: A dualistic model, New York: Oxford.
- Valdez, C.M., Leonhardt, N.D., Bushy, D.M. (2021), Sexual Passion and Attachment: Sexual Passion Style as a Mediator Between attachment Insecurity and Sexual Satisfaction in Committed Relationships, Journal of Marital and Family Therapy, 47(3),614-628. DOI:10.1111/jmft.12452
- Wamba, S.F., Bhattacharya, M., Trinchera, L. Ngai, E.W.T. (2017), Role of intrinsic and extrinsic factors in user social media acceptance within workspace: Assessing unobserved heterogeneity, International Journal of Information Management, 37(2), 1-13. DOI:10.1016/j.ijinfomgt.2016.11.004
- Wang, F., Wang, X. (2020), Tracing theory diffusion: a text mining and citation-based analysis of TAM, Journal of Documentation, Bradford, 76(6), 1109-1134. DOI:10.1108/JD-02-2020-0023
- Yang-Chun, F., Jia-Yan, C., Xu-Dong, Z., Xin-Xing, D., Fu-Sheng, T. (2020), The Impact of Inclusive Talent Development Model on Turnover Intention of New Generation Employees: The Mediation of Work Passion, International Journal of Environmental Research and Public Health, 17(17), 6054. DOI:10.3390/ijerph17176054
- Yu, K., Huang, G. (2020), Exploring consumers' intent to use smart libraries with technology acceptance model, The Electronic Library, 38(3), 447-461. DOI:10.1108/EL-08-2019-0188
- Yuesti, A., Rustiarini, N. W., Suryandari, N. N. A. (2020), Financial literacy in the COVID-19 pandemic: pressure conditions in Indonesia, Entrepreneurship and Sustainability Issues, 8(1), 884-898. DOI: 10.9770/jesi.2020.8.1(59)
- Cytowane przez
- ISSN
- 2300-5947
- Język
- eng
- URI / DOI
- http://dx.doi.org/10.23762/FSO_VOL10_NO3_8