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Hawrysz Liliana (Wrocław University of Science and Technology), Gierszewska Grażyna (Warsaw University of Technology, Poland), Walczak Renata (Warsaw University of Technology, Poland), Kludacz-Alessandri Magdalena (Warsaw University of Technology, Poland)
The Impact of Self-efficacy and Social Impact on the Acceptance of Teleconsultations by General Practitioners During the Covid-19 Pandemic in Poland
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska, 2022, z. 163, s. 101-122, bibliogr. 72 poz.
Słowa kluczowe
Telemedycyna, Opieka zdrowotna, Poczucie własnej skuteczności
Telemedicine, Health care, Self-efficacy
Purpose: During the Covid-19 pandemic, Polish Primary healthcare centres (PHCs) switched to remote medical care provided in the form of teleconsultation to ensure the safety of their patients. The present study was conducted to better understand the factors influencing the general practitioners' (GPs) acceptance of the telemedicine system in Poland. We used the behavioural intentions of GPs to use the teleconsultation system, which is the main factor from the technology acceptance model (TAM) and analysed the impact of the social impact and self-efficacy on this factor. Design/methodology/approach: The analysis used survey data from 361 GPs across Poland in 2021, which were analysed using structural equation modelling. Findings: The results indicate that Polish GPs reported a positive perception and high acceptance of the telemedicine system during the Covid-19 pandemic. The social impact and self-efficacy are determinants of the behavioural intention to use the teleconsultation system by GPs in Poland. Originality/value: The study contributes to empirical knowledge by identifying the vital predictive factors affecting the behavioural intention to use the teleconsultation system by GPs.
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