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Walczak Renata (Warsaw University of Technology), Zakrzewski Paweł (GE Company Polska Sp z o.o.)
Factors Driving the Acceptance of IoT Technology for Universal Design Purposes in the City of Płock
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska, 2022, z. 163, s. 655-679, bibliogr. 51 poz.
Słowa kluczowe
Internet rzeczy, Inteligentne miasto
Internet of Things (IoT), Smart city
Purpose: In Poland, it is necessary to take care of accessibility in urban infrastructure. The possibility of using Internet of Things (IoT) sensors is an opportunity for smart cities to help the public and design urban spaces according to universal design principles. Using the data generated by IoT sensors makes it possible to develop applications that use them for smartphones and wearables. IoT sensors will identify places and objects unsuitable for people with disabilities and provide personalized information based on analyzing the situation near the sensors. However, using IoT in towns raises many concerns and controversies. Investigating residents' attitudes toward IoT sensors is necessary before deploying them in the city. Design/methodology/approach: Survey data collected from 149 residents of Plock was used for the factor analysis. Additionally, descriptive statistics and reliability analysis were used. Findings: The paper identifies key dimensions regarding using IoT devices in Płock. The factors determining the acceptance of IoT technology are indicated. Most respondents support introducing facilities for the disabled, although trust in the city authorities and the belief that technology will be used for a good purpose is average. People trust new technologies when they are used for universal design and are anonymous. Residents of Płock support IoT sensors for ecology applications and universal design, and they support facial recognition. Research limitations/implications: The research was conducted through an online questionnaire in Plock. It is necessary to survey by a polling company to reach a representative sample of the public. Practical implications: The research results will be helpful for the authorities of Płock when implementing IoT in the city. Social implications: Using IoT sensors for universal design will adapt urban spaces for people with mobility problems. Originality/value: Typically, IoT sensor data is sent to the cloud and can be captured. The acceptance of IoT technology in Edge Computing mode has not been evaluated yet. Using IoT sensors in Edge Computing mode, where data is processed in the vicinity of the sensors and is anonymized, can affect social acceptance.(original abstract)
Pełny tekst
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