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Autor
Bugdol Marek (Jagiellonian University), Hajduga Dawid (Jagiellonian University)
Tytuł
Possibilities of Using Quality Management Systems to Undertake Innovation Activities in An Organisation Belonging to the Chemical Industry
Źródło
Zeszyty Naukowe. Organizacja i Zarządzanie / Politechnika Śląska, 2023, z. 172, s. 73-87, bibliogr. 43 poz.
Tytuł własny numeru
Współczesne zarządzanie = Contemporary Management
Słowa kluczowe
Zarządzanie jakością, System zarządzania jakością, Zarządzanie innowacjami, Przemysł chemiczny
Quality management, Quality management systems, Innovation management, Chemical industry
Uwagi
summ.
Abstrakt

Purpose: The main objective of this article is to identify the possibilities of using quality management systems to undertake innovation activities in an organisation representing the chemical industry.

Design/methodology/approach: A literature review was carried out to find out the state of the research on the subject. It was conducted according to the research methodology proposed by J.W. Creswell (2013). Ten employees from one of the key departments of an organisation belonging to the chemical industry were interviewed.

Findings: The interviewees are of the opinion that their organisation's quality management system is a useful tool. However, if the system is to support innovation activities, employees should be trained more extensively, they should be provided with information on the potential benefits of quality improvement and innovations, competitions for best organisational solutions should be organised and the quality management system itself should be improved so that it is less documentation-intensive.

Research limitations/implications: A literature review is not a perfect way to obtain information. Previous research has been conducted in different organisations and in different cultures. Secondly, it is important to remember the limitations inherent in qualitative research.

Practical implications: Based on the results of the research, those responsible for the functioning of management systems can take appropriate measures aimed at increasing the scope of innovation activities of employees.

Originality/value: Quality management systems conducive to innovation activities in the chemical industry are not a frequent research topic.

(original abstract)
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Bibliografia
Pokaż
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Cytowane przez
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ISSN
1641-3466
Język
eng
URI / DOI
http://dx.doi.org/10.29119/1641-3466.2023.172.5
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